Tuesday, April 28, 2015

EBSCO’s User Research team recently conducted an ethnography-style project focusing on the digital habits of public library members, how the habits are formed, and the needs that spark their searches. The team talk about the project, the research findings, how those findings impact how they think about public library users, and how the findings can help public libraries support their users’ evolving needs—reader, seeker, socialite, “informavore”!