Library Leaders Summit

Securing Success: Strategic Thinking to Action

The Library Leaders Summit is specifically designed for senior leadership to take time to think and talk strategy with industry leaders and colleagues, and draft actions to move forward with new insights to secure sustainable library success.

Featuring a blend of high-level presentations, expert panels and conversations with practiced thoughtleaders and roundtable, facilitated discussions, the Summit is an intimate forum for library leaders to stretch their thinking and leave with practical next steps. If you are a library director, CEO, or CIO of an academic, public, government, or special library the two-day Library Leaders Summit is your chance to problem-solve, discuss, reflect, and network with colleagues.

Library Leaders Summit includes access to keynotes, conference sessions, lunches, and morning and afternoon coffee on March 31 - April 1, 2020. As an added bonus, attendees also get access to all three days of the Computers in Libraries conference and exhibition (March 31 - April 2).

Interested in sponsoring the Library Leaders Summit? See our Invitation to Sponsor for details and how to book!

Tuesday, Mar 31

Library Leaders Summit


Continental Breakfast & Speaker Meet & Greet

08:00 AM2020-03-312020-03-31

Tuesday, March 31: 8:00 a.m. - 8:45 a.m.


Keynote - Digital Age Collaborations—Embrace the Unknowns!

08:45 AM2020-03-312020-03-31

Tuesday, March 31: 8:45 a.m. - 9:45 a.m.

No doubt, the internet has transformed world industries. Our current globalized, informed citizens of Earth connect at ever-increasing speeds (Hello, 5G), directly impacting industry and culture, private and public, analogue and digital, and everything in between. This is an exciting time! Technology allows new arenas for institutions, innovators and artists to experiment and develop new modes of creative expression and collaboration. As a digital nomad and artist at the intersections of computer code, drawing, and installation design, our speaker provides case studies on how to transform, manifest, and embrace uncertainties to innovate and discover ways to connect with clients and partners. Such collaborative partnerships create strategic value for all and a win-win scenario to engage with digitally savvy, next-generation communities.


, ✎ ▷ I G I T A L . △ R T I S △ N  , EEPMON


Welcome and Introductions

10:15 AM2020-03-312020-03-31

Tuesday, March 31: 10:15 a.m. - 10:30 a.m.


, Managing Partner, Dysart & Jones Associates


One-on-One with Keynote Eric Chan

10:30 AM2020-03-312020-03-31

Tuesday, March 31: 10:30 a.m. - 11:00 a.m.

A deep dive into his presentation that isn’t possible with 800 people, but is with 40 people. A chance to talk with him about his perspective as a young artist, what’s driving his work, and more.


, ✎ ▷ I G I T A L . △ R T I S △ N  , EEPMON


Leader-to-Leader Panel: Strategies & Practices

11:00 AM2020-03-312020-03-31

Tuesday, March 31: 11:00 a.m. - 12:30 p.m.

This panel of leaders shares how they are dealing with changes in the world impacting their broader organization and their practices and plans for managing them.


, Chief Executive Officer, Fraser Valley Regional Library

, Director and former State Librarian, Carson City Library and Emeritus Professor, University of Nevada, Reno


LUNCH & Discussion: Key Issues, Trends, & Actions

12:30 PM2020-03-312020-03-31

Tuesday, March 31: 12:30 p.m. - 1:30 p.m.


, Executive Director, SLA


Library Content: What’s to Become of Collections?

01:30 PM2020-03-312020-03-31

Tuesday, March 31: 1:30 p.m. - 2:45 p.m.

Collections are a critical asset of libraries and are in continually changing formats. Collections and collections development are both currently in a state of rapid evolution. Large parts of many library collections are moving both offsite and into the cloud. Join this dynamic discussion as we overview areas surrounding: digital, print, multimedia, the cloud, open access, intellectual property, self-publishing, repositories, curating, pricing, financing and budgets, and ownership.


, Director, Collection & Digital Services, Texas State University Libraries

, Chief, Library and Public Information Center, Federal Deposit Insurance Corporation


People & Talent Management

03:00 PM2020-03-312020-03-31

Tuesday, March 31: 3:00 p.m. - 4:00 p.m.

With more than 65% of most library and information department budgets invested in people, libraries truly are people organizations. This discussion addresses the issues confronting library staffing and the incredible opportunities for talent management. What is the right balance of competency, capacity and capabilities for today and the near future?


, Director, Service Excellence, Markham Public Library

Wednesday, Apr 1

Library Leaders Summit


Keynote - AI & Our Future World

08:45 AM2020-04-012020-04-01

Wednesday, April 1: 8:45 a.m. - 9:45 a.m.

Adam Baumstarck & PepperIllustrating with a humanoid robot, Pepper, our speaker shares present and possible applications, challenges in machine learning, interesting experiences, and more.  Join us for a look into the future of AI and robots. Imagine some scenarios for your community!


, Senior User Experience Designer, Deloitte Touche Tohmatsu, Limited


Technology & the Future

10:00 AM2020-04-012020-04-01

Wednesday, April 1: 10:00 a.m. - 11:00 a.m.

Get insights about the future and discuss the key areas for libraries to focus their attention. The session includes interactive discussion with the audience about digital platforms, AI, engaging communities, and more. Bring your tech concerns and discuss them with colleagues and experts.


, Fellow, Brookings Center for Technology Innovation and Contributor to TechTank; Author, forthcoming book, Digitally Invisible: How the Internet Is Creating the New Underclass


Prickly Topics

11:15 AM2020-04-012020-04-01

Wednesday, April 1: 11:15 a.m. - 12:30 p.m.

Throughout the Summit panelists and practitioners have been identifying issues we find “prickly” and would prefer to avoid. This is the session in which we start to confront them, begin to scope various solutions, and gain insights for addressing tough issues and decisions.



12:30 PM2020-04-012020-04-01

Wednesday, April 1: 12:30 p.m. - 1:30 p.m.


AI & Change for Libraries

01:30 PM2020-04-012020-04-01

Wednesday, April 1: 1:30 p.m. - 3:00 p.m.

Change is a constant and it can be argued that as learning organizations libraries should be adept at change. Are we? In the Fall of 2019 two librarians researched how top academic research libraries are involved in AI and found that very few are. Led by these strategists we’ll work through change experiences, exercises and capture our realizations for our own specific change approaches.


, Chief Executive Officer, Fraser Valley Regional Library

, Corporate Lead, Global Knowledge, Fragomen


Distinctive Positioning for the Future

03:30 PM2020-04-012020-04-01

Wednesday, April 1: 3:30 p.m. - 4:30 p.m.

Designed to bring our thinking and discussions of the past two days together, this session probes “what is the distinctive position for libraries today and in the future?” How do, or should, libraries distinguish themselves within their communities, campuses or corporations? How can libraries partner with other groups yet retain their distinctiveness? Or is this even important? We’ll question where the learning commons ends and the library starts and how they interact—where the museum ends and the library starts—how public libraries can share programs with the zoo, how academic libraries can draw their non-academic communities in for support, and more.


, Director and former State Librarian, Carson City Library and Emeritus Professor, University of Nevada, Reno

, Brand Strategist, Stephanie Worrell Branding=Marketing + Design


Next Step: Complete Framework

04:30 PM2020-04-012020-04-01

Wednesday, April 1: 4:30 p.m. - 5:15 p.m.