Thursday, Apr 2

Keynote

 

Literacy, Libraries & Innovation: Ensuring Equitable Access

08:45 AM2020-04-022020-04-02

Thursday, April 2: 8:45 a.m. - 9:45 a.m.

Our cultural institutions are surfacing and providing access to more and more fabulous digital assets and resources. Are libraries and other learning environments taking advantage of them?  Building them into programs and curricula?  Exposing them to the world at large?  One interesting new initiative will see artifacts from cultural heritage institutions more accessible to all. The DPLA, national aggregator of digital heritage collections in the US, and the Wikimedia Foundation, the nonprofit that operates Wikipedia and other free knowledge projects, are collaborating to incorporate DPLA’s cultural artifacts into Wikipedia and other Wikimedia projects. We’ll hear from DPLA, as well as several other North American institutions working to ensure equitable access to their resources. And we’ll hear from the user perspective too!  Prepare to be inspired, challenged, and motivated by our experienced and knowledgeable panel!

Moderator:

, Digital strategist, writer, independent consultant, Independent Consultant


Speakers:

, Executive Director, Digital Public Library of America

, Archivist of the United States, Archivist of the United States

, Librarian & Archivist of Canada, Library and Archives Canada

, Fellow, Brookings Center for Technology Innovation and Contributor to TechTank; Author, forthcoming book, Digitally Invisible: How the Internet Is Creating the New Underclass

 

Thursday, Apr 2

Track A: Cybersecurity & Libraries

Moderator:
Dr. Frank Cervone, Executive Director of Information Technology & College Information Security Officer, University of Illinois at Chicago
 

A301. Cybersecurity Landscape: Issues & Challenges

10:45 AM2020-04-022020-04-02

Thursday, April 2: 10:45 a.m. - 11:30 a.m.

Cybersecurity in today’s environment is extremely challenging and only getting more complex. In this talk, Cervone discusses what libraries and information agencies need to know now in the context of the threat environment, organizational exposures, how to assess risk, and put together a plan that will work for your organization.

Speaker:

, Executive Director of Information Technology & College Information Security Officer, School of Public Health, University of Illinois at Chicago and Lecturer, San Jose State University iSchool

 

A302. Top Cybersecurity Tools for Libraries

11:45 AM2020-04-022020-04-02

Thursday, April 2: 11:45 a.m. - 12:30 p.m.

Our experienced cybersecurity librarian shares his top tools and strategies for libraries. Pichman walks through the tools that help provide anonymity and some ways to help mitigate the ease of being tracked. He goes beyond private VPNs and Tor Browser to provide other tips and tricks. He gives an overview of some of the common devices, either hardware- or software-based, that are used by the Dark Side, and some easy-to-use defenses that you and your users can employ to protect yourselves from these attack vectors. Think of it as a Defense Against the Dark Arts class!

Speaker:

, Director of Strategic Innovation, Evolve Project

 

A303. Becoming Privacy Experts!

01:45 PM2020-04-022020-04-02

Thursday, April 2: 1:45 p.m. - 3:30 p.m.

Protecting privacy while leveraging technology to accomplish positive change is becoming a serious challenge for individuals, communities, and businesses. This facilitated, hands-on session enables you to learn more about what a privacy expert is, the role they can play, and the impact and influence they can have in the world today. It shares the latest research related to libraries using https to encrypt communications, discusses the use of tracking tags related to advertising, and other critical issues with implications for patron privacy with web services. With the help of experienced practitioners, attendees can discuss strategies for positioning and promoting librarians as privacy experts in their communities. Join us for an unusual opportunity to not only learn about a critical issue, but walk away with a plan to position yourself and your library with unique value as a privacy “center of competency” in your community!

Speakers:

, Managing Partner, Dysart & Jones Associates

, Co-Founder, infoDOCKET & FullTextReports

, Web Librarian, Vancouver Public Library

, Independent Consultant, Library Technology Guides, USA

 

A304. Becoming Privacy Experts! (continued)

02:45 PM2020-04-022020-04-02

Thursday, April 2: 2:45 p.m. - 3:30 p.m.

See A303.

 

A305. Tips for Keeping Library Customers Safe

03:45 PM2020-04-022020-04-02

Thursday, April 2: 3:45 p.m. - 4:30 p.m.

Our experienced public librarian shares tips and techniques for working with library customers to keep them and their communities digitally safe. During the last 2 years, he has led TPL’s Digital Privacy Initiative, an effort to educate and advocate for digital privacy best practices, for staff and the public. This includes public classes and events, staff training, and an internal technological and policy review, as well as engaging industry and sector experts. Get lots of tips and ideas to use in your community.

 

Thursday, Apr 2

Track B: Operations & Systems

Moderator:
Kathleen Monti, IT Librarian, FDIC
 

B301. Library Systems & Technology Industry Update

10:45 AM2020-04-022020-04-02

Thursday, April 2: 10:45 a.m. - 11:30 a.m.

In this regular CIL event, Breeding relates the latest events and trends in the library systems and technology industry. Breeding authors the annual “Library Systems Report,” published in American Libraries, which covers strategic technology products used by libraries and the vendors that develop and support them. Following the rounds of consolidation in recent years, technology products and strategies have evolved according to new priorities. Open source products are well-established and continue to have a major impact on the industry. This session provides a preview of the report to be published in May 2020.

Speaker:

, Independent Consultant, Library Technology Guides, USA

 

B302. Interactive Online Tool Evaluation Checklist

11:45 AM2020-04-022020-04-02

Thursday, April 2: 11:45 a.m. - 12:30 p.m.

Our speakers present an interactive online-tool checklist that they developed to help their faculty evaluate the usefulness and efficacy of online tools before incorporating them into their teaching and classroom environments. Based on instructional design principles, the tool contains a series of questions that are meant to be used as a guide for faculty to consider six overall criteria: alignment with learning goals and objectives; accessibility; ease of use; technical support; privacy and security; and overall tool assessment. In addition to demonstrating the tool, our presenters discuss their challenges, opportunities, insights, and lessons learned.

Speakers:

, Learning Design Librarian and Associate Dean, St. John’s University Libraries

, Associate Director, Emerging Technologies, St. John’s University Libraries

 

B303. Practical Smart Devices for Libraries

01:45 PM2020-04-022020-04-02

Thursday, April 2: 1:45 p.m. - 2:30 p.m.

This panel begins with several participating sharing the best of the Consumer Electronics Show with implications for libraries. The practitioners/panelists then discuss how their organizations use simple smart devices and tools to improve library services and tasks, sharing their experience with a variety of smart devices. Learn lots about new and emerging smart devices and their implications for libraries.

Speakers:

, Digital Services Director, Topeka & Shawnee County Public Library and Publisher, davidleeking.com

, Director of Strategic Innovation, Evolve Project

, Education Partnership Manager, Misty Robotics

, Education Partnership Manager, Misty Robotics

 

B304. Open Source Opportunities & Perspectives

02:45 PM2020-04-022020-04-02

Thursday, April 2: 2:45 p.m. - 3:30 p.m.

Products based on open source software have become well-established in the library technology scene. Koha and Evergreen have seen steady growth in the U.S. In some international regions, Koha is considered almost the default system. The FOLIO project has recently crossed a key threshold, with its initial production implementations underway or complete. FOLIO’s micro-services architecture offers a more modular approach for library resource management and discovery. Get an overview of the impact of open source resource management and discovery systems, recent events, and trends to expect in the future.

Speaker:

, Independent Consultant, Library Technology Guides, USA

 

B305. Introducing Emerging Tech to Staff & Customers

03:45 PM2020-04-022020-04-02

Thursday, April 2: 3:45 p.m. - 4:30 p.m.

The words “‘emerging technology” can inspire excitement and dread among staff in equal measure. Our first speakers discuss strategies for overcoming staff resistance, developing policies, and training staff as you work to incorporate new technologies into your library’s programs and services. Our second team of speakers shares their secrets for helping adults learn: designating times and space for assisting adults, proper communication, resources needed, and best practices. Whether you are applying for work, filing for Social Security, or furthering your education, the need for technology is essential. A 2018 U.S. Department of Education study found that roughly 16% of the adult U.S. population is computer-illiterate. Hear how one library is helping adults submit information online, learn about and use technology, and address strategies for the digital submission process for the 2020 Census.

Speakers:

, Technology Librarian, Sachem Public Library

, Assistant Director, South Huntington Public Library

, Co-Supervisor, Technology Learning Center, Cape May County Library

, Co-Supervisor, Technology Learning Center, Cape May County Library

 

Thursday, Apr 2

Track C: Management: Change & Opportunities

Moderator:
Janice Young, Library Director, Department of Veterans Affairs
 

C301. Branding Power: Changing Perceptions

10:45 AM2020-04-022020-04-02

Thursday, April 2: 10:45 a.m. - 11:30 a.m.

Most likely, your library is part of a large network of users and/or in a busy community. By using branding strategies, your library can elevate its presence and change user perception. Using a case study of how libraries engaged brand strategists to achieve their goals, this session how shares to elevate your library’s awareness and relevance through brand architecture and strategic communication. Brand architecture is a methodology used to deconstruct elements of a brand (in this case a library) by articulating its elements and services to understand how they best serve users. The process helps to discover the library’s most promotable strengths (offerings, physical spaces, and services). Strategic messaging is then used to promote those strengths along with events, resources, and programs. The case study illustrates how a medical library successfully articulated its brand positioning (a strategic statement that defines what a brand stands for, why it is different from its competitors and why users should care about it) and enhanced awareness. It describes how to set realistic targets and compare current needs against current branding efforts. Gain a deeper understanding of the library as a brand, enhance its offerings and identify its strengths/weaknesses, elevate classes/events/programs by organizing them under a strategic platform that supports brand positioning, create strategic messaging to influence attitudes, share service information, and promote space improvements and upgrades. The library of the future will need marketing and brand-building tools to grow and thrive, so grab the ideas and tips here!

Speakers:

, Branding Strategist

, Library Consultant, Aaron Cohen Associates, LTD and LITA, SLA, PLA, ACRL, LLAMA

 

C302. Customer Service: Sending a Positive Message

11:45 AM2020-04-022020-04-02

Thursday, April 2: 11:45 a.m. - 12:30 p.m.

Customer service is branding. Bad customer service will drive your users away. Good customer service will spread and attract users to your library. Customer service resonates beyond individual transactions, which is why it should be considered an integral part of your overall branding strategy. If you brand your library as a great place to be, you want the customer service your users receive to reinforce that messaging. Kowalski discusses the role customer service plays in outreach and marketing, how to promote effective customer service, and takeaway training ideas and activities to try at your library. Gray and Starkey discuss how customer relationship management (CRM) systems have long been used to document communication and improve results in sales and service organizations. They share how their library implemented LibCRM, the considerations and decisions involved, and development of policies and procedures to guide contributing staff members. They discuss the benefits of LibCRM to coordinate communication, improve service, promote transparency across library teams, collect critical information to aid succession planning for future staff, and to document impactful interactions and partnerships. The LibCRM lead project manager from Springshare shares insights about the features and functions of the platform, how it is being used in libraries, and plans for enhancements and future developments.

Speakers:

, Outreach & Reference Librarian, University of the District of Columbia

, Special Projects Officer, Kelvin Smith Library, Case Western Reserve University

, Team Leader, Research Services, Case Western Reserve University

, Springshare, USA

 

C303. Next-Gen Library ROI

01:45 PM2020-04-022020-04-02

Thursday, April 2: 1:45 p.m. - 2:30 p.m.

Library funders across institution types and industries are ever-increasing the level of scrutiny for library budgets—information needs assessments, customer engagement, marketing plans, metrics dashboards, numbers galore—turning the librarians into business analysts, true pivot wizards. Illustrating library value and presenting the right ROI analysis require constant adjustment to changing budget justification requirements. Judging by the value and ROI requirements of today, what aspects of the ROI rationales will be changing in the future, and how will that impact librarians’ skill requirements? Get lots of ideas from our experienced speaker.

Speaker:

, Copyright & Library Management Consultant, -, - and -

 

C304. Embracing Change: Tools & Techniques

02:45 PM2020-04-022020-04-02

Thursday, April 2: 2:45 p.m. - 3:30 p.m.

Change is inevitable, yet remains one of the most difficult things to readily accept. Understanding the stages of change and reactions associated with those stages will assist our leadership, our colleagues, and our public interactions in embracing change rather than dreading it. New technologies and ever-changing systems make it essential for library leaders to understand factors associated with establishing successful change. Wolford shares various change management principles, how to understand generational differences, various modes of communication, and simple exercises to assist those working through change. She discusses how to support the acceptance of change and motivate all involved to reach successful project outcomes.

Speaker:

, Interim Director, DALNET - The Detroit Area Library Network

 

C305. Improving Staff Workflows & Planning Processes

03:45 PM2020-04-022020-04-02

Thursday, April 2: 3:45 p.m. - 4:30 p.m.

Libraries must engage productively with their stakeholders, including users, employees, and governing authorities, in order to discern the next steps in their evolutionary journey. Working effectively with groups (e.g., planning teams and focus groups) is a powerful way to facilitate organizational change. This talk offers practical tips and techniques for working with groups based on our first presenter’s professional experience and insights from the fields of evaluation, design, organization development, and marketing research. Our second speaker discusses how to make your spreadsheets and documents work harder by creating an “app” using Coda (coda.io). Goodman shares how she created a new book group’s workflow in an attractive and easy-to-use interface. The new system tracks inventory, reading history, and current checkouts and helps staff to make recommendations. The app also ties into notification systems via email and calendar integrations. Staff can make better decisions and track the use of the collection across time through built-in visualizations.

Speakers:

, Associate Dean, Library Technologies & Collection Services, Liberty University

, Publicity Manager, Darien Library

 

Thursday, Apr 2

Track D: Content: Open & Digital Access

Moderator:
Terence Huwe, Library Director (Emeritus), Institute for Research on Labor & Employment, University of California, USA
 

D301. Access to Open Access

10:45 AM2020-04-022020-04-02

Thursday, April 2: 10:45 a.m. - 11:30 a.m.

The session shines a light on two facets of open access: the pay side and the read side. After 2 decades, where does open access publishing stand? And how will current developments affect your acquisitions budget in the future? Equally important, what is the status of discovery and access to open access materials? A case study illuminates the challenges involved in operating an institutional repository and providing seamless access to journal articles published under an open access model. The final presentation covers developments in data creation, access, retrieval, articulation, presentation, publishing, and curation, plus ways of finding the open data and statistics you need.

Moderator:

, Executive Editor, Computers in Libraries Magazine, Published by Information Today, Inc.


Speakers:

, Independent Journalist & Open Access Commentator (virtual)

, Chair, Library Information Technology, University of Florida

, Business Librarian, Georgetown University

 

D302. Econtent Updates: Ebooks & Advocating for Change

11:45 AM2020-04-022020-04-02

Thursday, April 2: 11:45 a.m. - 12:30 p.m.

 

2019 was a tumultuous year for ebook and eaudio access. After years of slow but steady progress with traditional publishers, we’ve seen more restrictive licensing take hold, resulting in less content for library users. Whether it’s embargoes, time-limited licenses, or exclusive deals, access for library users is moving in the wrong direction as publishers struggle to maintain sales in the consumer marketplace. This session provides an update of what’s happening in the world of digital resource access for libraries, how libraries are working together to advocate for change, and updates on international research to support proving the case that libraries build a stronger reading culture by promoting books and authors.

 

Speaker:

, Chief Librarian, Vancouver Public Library

 

D303. Bringing Collections to the Screen

01:45 PM2020-04-022020-04-02

Thursday, April 2: 1:45 p.m. - 2:30 p.m.

Our NGA library speakers discuss their procedures and challenges in providing digitized content from their collections via the International Image Interoperability Framework (IIIF), an initiative led by the world’s leading research libraries. It is an open-source, community-driven technology that aims to provide application programming interfaces (APIs) that support viewing, comparing, manipulating, and annotating images from a variety of repositories. The NGA Library made the decision to implement IIIF alongside its new library system, Ex Libris’ Alma and Primo VE products, and our speakers discuss the technical procedures required to integrate the IIIF APIs with the Primo VE discovery client and Alma, the cloud-based library services platform. Members of the NISO Content Platorm Migration workgroup discuss their recommended practices document to guide publishers, platform vendors, and librarians through content migrations. Hear about the problems encountered in migrations and the recommendations to make them progress smoothly.

Speakers:

, Library Systems Specialist, National Gallery of Art (NGA) Library

, Special Collections Librarian, National Gallery of Art (NGA)

, Discovery Services Librarian, Libraries, University of Central Florida Libraries

, Wiley

 

D304. Creating Digital Content: Free & Easy

02:45 PM2020-04-022020-04-02

Thursday, April 2: 2:45 p.m. - 3:30 p.m.

You might not realize it, but you own a great video camera. It’s on your smartphone! King shares tips, tricks, and tools to make digital content videos with your smartphone. Video-editing apps, mobile video accessories, and simple video-making tips are covered. Prince shares how students from a course entitled Research and Documentation in the Information Age created digital content, research projects using OMEKA, a free online software product. Students were all online natives with a voracious appetite for consuming all things digital but not creating. One of the course objectives sought to integrate technology with research techniques in a presentation format. Students honed their abilities as digital content creators, switching from using technology as a recreational activity. Get the practical steps on how to empower students to embrace being digital content producers while increasing the quality of academic research.

Speakers:

, Digital Services Director, Topeka & Shawnee County Public Library and Publisher, davidleeking.com

, Assistant Professor, New York City College of Technology

 

D305. Better Access, Privacy, and Data? Yes!

03:45 PM2020-04-022020-04-02

Thursday, April 2: 3:45 p.m. - 4:30 p.m.

Managing access to subscribed services is a major challenge. Users expect a seamless, personalized experience on different devices, but the usual approaches to access management force librarians to choose between the anonymous ease of onsite IP authentication or the friction experienced by users authenticating across multiple resources with single sign-on. Building on the work of the RA21 initiative, a NISO Recommended Practice on Improved Access to Institutionally-Provided Information Resources charts a way forward. Libraries will be able to provide seamless, privacy-preserving, and one-click access to its subscribed content from any device. How is privacy protected? How is access simplified? How will numerous library use case scenarios be accommodated and accessibility standards implemented and supported? This session examines how very different libraries are addressing these questions and using LibLynx to manage and improve access while protecting privacy. First, Felts and Lloyd describe how the Coalition for Seamless Access, a consortium of industry partners including librarians, access providers, publishers, and standards organizations, is in a beta implementation initiated in fall 2019. Then Carter and Weiner discuss how a hospital library uses patron-empowered data (PED) to drive decisions. LibLynx’ real-time, privacy-protected reports produce meaningful access statistics broken down by patron type, department, and location. Hartford Hospital Library Services is improving user satisfaction, significantly increasing resource usage, and using the access service reports to validate user support and required staffing. An unexpected benefit of LibLynx is the measurable increase in patron self-service, allowing librarians to address more challenging topics. Carter has also found that library super users are engaging in collaborative collection development. The data positions the library to negotiate with vendors from a position of strength and to reallocate staff time previously spent on collating and deciphering access data to directly supporting patrons.

Speakers:

, Head of Library Technology & Systems, Library, Coastal Carolina University

, CEO, LibLynx

, Director, Library Services, Hartford Hospital

, LibLynx

 

Thursday, Apr 2

Track E: Insights, Innovation, & Imagination

Moderator:
Brittany Ham, Library Associate, ILL, Arlington Public Library
 

E301. AR/VR—Latest & Next

10:45 AM2020-04-022020-04-02

Thursday, April 2: 10:45 a.m. - 11:30 a.m.

Augmented and virtual reality are storming every industry and libraries are taking advantage of the wave in a big way! Hear the latest about the technology and what’s on the horizon. Learn about the types of programs being offered in libraries and be inspired by our innovative and imaginative speaker!

Speaker:

, Librarian, Innovation Lab Manager, St. Petersburg College

 

E302. VR Lab

11:45 AM2020-04-022020-04-02

Thursday, April 2: 11:45 a.m. - 12:30 p.m.

In spring of 2018, SCCC began piloting a virtual reality lab within its library. While the process of building and implementing the lab proved to be an arduous task at times, it eventually provided the college community with a valuable resource for learning. Hear about the aspects of the VR lab that brought it to fruition (conceptualization, finances, logistics, etc.) as well as the envisioned outcomes and future trajectory. There are lots of challenges and questions that need to be addressed when thinking about bringing virtual reality (VR) equipment into your library. Ellern discusses how all types of makerspace technologies, including VR, require a shift in thinking about what the role of the college library is in providing these kinds of services. The hardware is often the easy part. She explores the challenges in a mid-sized university library.

Speakers:

, Assistant Professor, Library Services, Suffolk County Community College (SCCC)

, Systems Librarian, Hunter Library, Western Carolina University

 

E303. Makerspaces, Libraries, & the Social Good

01:45 PM2020-04-022020-04-02

Thursday, April 2: 1:45 p.m. - 2:30 p.m.

Vecchione discusses how makerspaces impact the world around them. From the plastics that are used to the items users create, everything a makerspace does creates an impact. How can we, as makerspace leaders, ensure that we are designing a space and projects that benefit the social good? Learn about a framework you can use to enhance initiatives in sustainability with positive social impact. Create items benefitting communities, and take your makerspace to the next level, especially with partnerships with special education teachers, occupational therapists, and artists. Get lots of tips and ideas from our speakers!

Speaker:

, Associate Professor & Unit Head, Emerging Technologies and Experiential Learning, Boise State University

 

E304. Connecting Communities With Tech that Matters

02:45 PM2020-04-022020-04-02

Thursday, April 2: 2:45 p.m. - 3:30 p.m.

The 2018 World Economic Forum pinpointed artificial intelligence (AI), virtual reality (VR), augmented reality (AR), drone technology, the Internet of Things (IoT), and web/ mobile applications as some of the most influential technology in the world. Most of this technology overlaps and appears in a single tool. For example, drones can collect and transmit data using the IoT, and AI can process and make predictions based on the data, all controlled by a web app. Learn how to select and invest in the tech that matters most to your community. Position the library as a valuable community anchor for reskilling people for the future of work. Then hear how, with a generous grant from a local foundation, the New Lebanon Library, started a virtual reality program primarily aimed at their senior population. While the mention of technology typically sends some running, the curious have come forth and are learning to embrace a world they never thought possible. Sears shares the initial impact and where they are hoping to take the program in her community.

Speakers:

, Technology Innovation Librarian, Nebraska Library Commission

, Library Director, New Lebanon Library

 

E305. Integrating XR Tech & Programming in Libraries

03:45 PM2020-04-022020-04-02

Thursday, April 2: 3:45 p.m. - 4:30 p.m.

Over the last 3 years, California, Washington, and Nevada have launched statewide initiatives to integrate Xtended Reality (XR) systems and programming in libraries. Our speakers discuss the best practices developed in each of their states as libraries installed XR systems. They cover the XR setup, installation, and staff training with examples and assessment of what worked and what didn’t work. They share the process of how libraries introduced AR and VR to patrons through demonstrations and community events and made XR an integral programming component as a digital “collection”; how to help library staff and patrons become XR creators to begin building an XR collection; a step-by-step how-to for setting up and maintaining this collection to ensure that media can be shared and is compatible with emerging devices for experiencing; a look to the future of new devices and applications, with examples of wireless VR and AR headsets; and how to have an adaptable system in place for an emerging field where standards are just beginning to emerge. Join this exciting session as it shares the experiences of libraries exploring this new frontier.

Speakers:

, Library Director, Marin County Free Library

, Assistant Administrator, Nevada State Library, Archives & Public Records

, Director, XRLibraries

Thursday, Apr 2

Cybertours

Moderator:
Amanda Costigan, Librarian / Network Program Specialist, Federal Library and Information Network (FEDLINK)
 

Wizarding 101: Portal for Enhancing Library Instruction

11:00 AM2020-04-022020-04-02

Thursday, April 2: 11:00 a.m. - 11:15 a.m.

How do you create tutorial content that is relevant, engaging, and needs constant updating? Wizardry! Come, find out how Frederick Community College used LibWizard to create a series of tutorials that reflect the tone and content of our face-to-face English 101 Library Instruction sessions. They discuss challenges the software presented, how to leverage content to extend the breadth and depth of English 101 Library Instruction sessions, lessons learned over its first year of use, and wizarding plans for the future.

Speakers:

, Information Literacy Librarian, Bess and Frank Gladhill Learning Commons, Frederick Community College

, Directer, Library Services, Frederick Community College

 

Next-Gen Tech & Copyright Compliance

11:30 AM2020-04-022020-04-02

Thursday, April 2: 11:30 a.m. - 11:45 a.m.

While publishers are in a perpetual competition to enhance their platform functionalities and outplay their competitors, librarians are tasked with staying up-to-date with these new technology offerings, remaining in constant learning mode. The librarian’s interest is not only the functionality, but the impact, of technology developments on copyright guidelines or restrictions. Get the future outlook and expectations for the librarians in the roles of copyright advisors, educators, and policymakers. Hear how new technologies may impact the copyright side of the library world.

Speaker:

, Copyright & Library Management Consultant, -, - and -

 

Geolocation-Based Social Media Tools for Online Research

12:00 PM2020-04-022020-04-02

Thursday, April 2: 12:00 p.m. - 12:15 p.m.

With billions of social media posts and interactions occurring every day, it can be challenging for information professionals to find relevant information and filter out the noise. Geolocation-based social media tools help info pros find specific and timely information from a specific geographic area. Geolocation information also helps researchers to visualize information and identify significant trends. Learn about a few geolocation based social media tools to enhance your online research.

Speaker:

, Founder & President, Nighthawk Strategies

 

Robots in Libraries!

12:30 PM2020-04-022020-04-02

Thursday, April 2: 12:30 p.m. - 12:45 p.m.

Get an introduction to Misty II, the new generation of robot, which is already in use at the Palo Alto City Library and other places. Get ideas about how you could use this technology in your library.

Speakers:

, Education Partnership Manager, Misty Robotics

, Education Partnership Manager, Misty Robotics

 

Finding Hard Info: Beyond Google

01:00 PM2020-04-022020-04-02

Thursday, April 2: 1:00 p.m. - 1:15 p.m.

Wouldn’t it be nice if Google really did return relevant, timely, and accurate results in the first five snippets that show up in response to a search query? It may work for trivial questions, but serious researchers know that digging deeper, using multiple search engines, switching browsers, and accessing specific sites are necessary. In a multidisciplinary, multi-format online world, there’s more to search than Google. Explore some hidden sites and learn techniques for hard-to-find information.

Speaker:

, Editor-in-Chief, Online Searcher Magazine, USA

Don't Miss These Special Events
  • Websearch University
  • Internet@Schools Track
  • Library Leaders Summit
  • CIL Exhibition