Tuesday, Mar 31

Welcome & Opening Keynote

 

Light Continental Breakfast

08:00 AM2020-03-312020-03-31

Tuesday, March 31: 8:00 a.m. - 8:45 a.m.

 

Keynote - Digital Age Collaborations—Embrace the Unknowns!

08:45 AM2020-03-312020-03-31

Tuesday, March 31: 8:45 a.m. - 9:45 a.m.

No doubt, the internet has transformed world industries. Our current globalized, informed citizens of Earth connect at ever-increasing speeds (Hello, 5G), directly impacting industry and culture, private and public, analogue and digital, and everything in between. This is an exciting time! Technology allows new arenas for institutions, innovators and artists to experiment and develop new modes of creative expression and collaboration. As a digital nomad and artist at the intersections of computer code, drawing, and installation design, our speaker provides case studies on how to transform, manifest, and embrace uncertainties to innovate and discover ways to connect with clients and partners. Such collaborative partnerships create strategic value for all and a win-win scenario to engage with digitally savvy, next-generation communities.

Speaker:

, ✎ ▷ I G I T A L . △ R T I S △ N  , EEPMON

 

Tuesday, Mar 31

Track A: Search, Discovery, & Navigation

Moderator:
Jim Tchobanoff, President & Owner, Tchobanoff Research & Consulting
 

A101. Super Searcher Secrets

10:15 AM2020-03-312020-03-31

Tuesday, March 31: 10:15 a.m. - 11:00 a.m.

Our popular and knowledgeable speaker is always reinventing and transforming the world of search. Bates is a super searcher, an annual favorite whom attendees flock to hear as she continues to surprise and impress with new strategies, techniques, and tips for getting the most out of web research. The host of Searchers Academy (where even more secrets are shared), Bates provides an up-to-the-minute and jampacked- with-valuable-tools-and-tips talk that’s always a hit! Bates tells us she takes 2 days to research this session, so take advantage of her knowledge, and gather tips and tools to share with others!

Speaker:

, Principal, Bates Information Services, Inc. USA

 

A102. Building Digital Skills

11:15 AM2020-03-312020-03-31

Tuesday, March 31: 11:15 a.m. - 12:00 p.m.

Bringing people online to participate fully in today’s digital world is crucial, and libraries have long been leaders on that front. You know your efforts to provide digital resources and teach patrons how to use them allows them to get jobs, gain knowledge, increase their productivity, and engage with others. But how can you leverage and strengthen your library’s resources to best meet these needs? Hear a diverse panel of digital literacy experts who share tools, resources, and partnership strategies to help you enhance digital skill development in your library. Our speakers discuss how to integrate digital tools and resources into the library’s new or existing digital literacy training efforts to reduce burdens on staff, capture learner data, and promote local resources; spread information among library staff about tools they can use and also recommend to patrons seeking technology or computer help; and recognize potential partnerships that can support and sustain new technology and its impact on the community’s access and digital readiness.

Speakers:

, Certified Agile Scrum Master, Griswold Memorial Library

, Associate Director - Tech Education & Training, The New York Public Library

 

A103. Search Engines Next: Smarter Than ???

01:15 PM2020-03-312020-03-31

Tuesday, March 31: 1:15 p.m. - 2:00 p.m.

What is the new generation of search technologies? Take a quick tour through the latest developments, from laptop search engines to cellphone search apps. Discover the new features of smart speakers and augmented reality on mobile. Search continues to be at the center of the online universe. Come and hear about the latest changes that impact the casual searcher and challenge the expert information professional.

Speaker:

, Faculty & Graduate Services Librarian, Montana State University

 

A104. Discovery Tools & Techniques

02:15 PM2020-03-312020-03-31

Tuesday, March 31: 2:15 p.m. - 3:00 p.m.

Each day, Price curates thousands of news items and reports to publish online briefs that thousands of people depend upon for reliable, usable information. He shares how to build an open web resources database that suits your clients. He elaborates on the tools and techniques he uses to build a timely collection and gives you a road map to build your own!

Speaker:

, Co-Founder, infoDOCKET & FullTextReports

 

A105. Amping Up Discovery With Open Source Software

03:15 PM2020-03-312020-03-31

Tuesday, March 31: 3:15 p.m. - 4:00 p.m.

Hear from libraries using open source discovery to empower their patrons to discover new titles easily within the OPAC. CLiC, Colorado Library Consortium, deployed PIKA from Marmot Library Network, and the Basin Libraries Consortium launched Aspen Discovery from Turning Leaf Technologies, an offshoot of PIKA, this year. The presentation includes discussion from staff at both libraries, Aspen’s developer, and a Koha support specialist on how they got the discovery layer up and running, including integration of third-party tools such as Novelist Select, Syndetics, Open Archives, Kanopy, and RB Digital.

Speakers:

, Library Director, Uintah County Library and Uintah Basin Library Consortium

, Colorado Library Consortium

, Turning Leaf Technologies

, Educator, ByWater Solutions, LLC

 

Tuesday, Mar 31

Track B: Digital Presence

Moderator:
Jeff Wisniewski, Web Services Librarian, University of Pittsburgh
 

B101. Web Design for UX: Simplifying Info Architecture

10:15 AM2020-03-312020-03-31

Tuesday, March 31: 10:15 a.m. - 11:00 a.m.

In 2019, the Pratt Institute Libraries collaborated with the Institute’s School of Information to completely reimagine its website infrastructure. After a series of user experience studies and creative projects over the course of a year, the libraries completely redesigned and launched a new website that simplifies key user tasks and is optimized for all device sizes. This presentation highlights the individual projects, resulting data, ongoing challenges, and the overall approach the libraries took in redesigning their website from the ground up.

Speaker:

, Digital Learning Librarian, Pratt Institute Libraries

 

B102. The New Digital Landscape

11:15 AM2020-03-312020-03-31

Tuesday, March 31: 11:15 a.m. - 12:00 p.m.

When it comes to creating a lasting impression with target audiences, making smart decisions when it comes to marketing and branding is the key. Commonly, when an organization is not getting the marketing results they want, research has proven that the problem lies within the “intuitive visual design”. Visual identity design creates the “look and feel” of the marketing and branding campaign. By strengthening the overall marketing and branding strategy, your organization will have a firm foundation to ensure consistency in all branded communication. Ultimate success is more than the logo, statistics and benefit analysis; it is important to form an emotional connection that is both informative and persuasive. Be introduced to the world of Visual Identity Design and how to develop a sustainable model for your institution including 3 elements that have to be present in excellent design, the most common visual branding flaws and how to make practical and quick adjustments.

Speakers:

, CEO, Ithan Payne Creative

, Professional Development/DEI Coordinator, Consortium, Association for Southeastern Research Libraries (ASERL)

 

B103. Building Your Social Media Team

01:15 PM2020-03-312020-03-31

Tuesday, March 31: 1:15 p.m. - 2:00 p.m.

A truly successful library social media account is one that is dynamic, responsive, and content-rich. Achieving such a presence can be time-intensive; what you need is a team. Our speakers outline practical approaches for building your social media marketing team, assigning roles, and exercising quality control.

Speakers:

, Assistant Director, South Huntington Public Library

, Public Relations Specialist, Mastics-Moriches-Shirley Community Library

 

B104. Library Intranets: Improving Communication & Decision Making

02:15 PM2020-03-312020-03-31

Tuesday, March 31: 2:15 p.m. - 3:00 p.m.

With geographically distributed staff, sources of data and information, and more, libraries are challenged to keep everyone on the same page and learning at a fast pace. Hear about one library system’s journey—building a leadership team, getting agreement, and moving ahead. One tip: It’s slower than you think! Go slow to go fast … 365 days to launch! Come and hear more.

Speaker:

, Chief Executive Officer, Fraser Valley Regional Library

 

B105. Usability Testing & Journey Maps

03:15 PM2020-03-312020-03-31

Tuesday, March 31: 3:15 p.m. - 4:00 p.m.

Usability testing doesn’t have to be complicated to give you great information about how to improve your products in meaningful ways for your patrons, users, and customers. Widzer gives an overview of different types of usability testing and demonstrates a quick, cheap, and easy method that anyone can do. Wisniewski delves deeper into journey maps from how to do them, to utilizing their results and creating easy to use websites.

Speakers:

, Certified Scrum Master, Systems Librarian, U.S. National Library of Medicine

, Web Services Librarian, University of Pittsburgh

 

Tuesday, Mar 31

Track C: Learning from Leaders

Moderator:
Donna Scheeder, Library Strategies International
 

C101. Strategic Value & Impact: TPL 2020-2025

10:15 AM2020-03-312020-03-31

Tuesday, March 31: 10:15 a.m. - 11:00 a.m.

Public libraries are receiving renewed attention as vital social infrastructure with the capacity to facilitate and defend democratic values, address inequality and polarization, and advance equity in a fragmented digital world. How can public libraries engage staff in new roles, and measure outcomes and impact across broad areas? This session features Toronto Public Library’s 2020–2025 strategic plan and accountability framework measuring the library’s contribution to digital literacy, education, and workforce development and social inclusion.

Speaker:

, Director, Policy, Planning and Performance Management, Toronto Public Library

 

C102. HR & Talent Management: Getting the Best Staff

11:15 AM2020-03-312020-03-31

Tuesday, March 31: 11:15 a.m. - 12:00 p.m.

Our experienced HR librarian discusses how learning and development need to be situated in a broader talent management context that also includes professional development, succession planning, and staff engagement while being scalable to any size library/budget. One key is hiring/developing for a learning mindset and at the same time, creating a learning culture to support staff and potential leaders. Get lots of tips, techniques, and insights from this talk that is jam-packed with ideas and strategies!

Speaker:

, Director, Service Excellence, Markham Public Library

 

C103. Library Competitors, Partners, & Community Value

01:15 PM2020-03-312020-03-31

Tuesday, March 31: 1:15 p.m. - 2:00 p.m.

Libraries compete for dollars and attention in their communities. They are challenged to provide value and need to influence stakeholders. Our speaker looks at the big picture and shares his perspective on our key competitors as well as some partners who are ripe for collaboration and expanding our community value. He shares his secrets for building relationships, winning community approval and support, helping staff and communities change with our fast-moving world, and more! With a business, tech, and library background, Hargrove pushes the envelope for his community and provides tips for you to do so too!

Speaker:

, Chief Executive Officer, Fraser Valley Regional Library

 

C104. Learning From Fortune 500: Engaging the Workforce

02:15 PM2020-03-312020-03-31

Tuesday, March 31: 2:15 p.m. - 3:00 p.m.

According to Pew Research Center, for the newest generation of workers, 43% of younger workers envision leaving their jobs within 2 years, while only 28% seek to stay beyond 5 years. The 15-point gap was a 7-point increase from the previous year. With a record unemployment rate and a wave of flexible and remote jobs creating new career options, the competition to retain top talent is fierce. For the majority of top companies, creating a healthy workplace culture is a competitive advantage, and employment engagement is now a priority. Gain insights into employment engagement best practices, as well as the successes and failures in the management and leadership of the new generation of workers. Learn what specific things Fortune 500 companies like Hilton are implementing to have 96% of their employees say it’s a great place to work and to be No. 1 in recruiting while retaining a diverse and inclusive workforce. Find out what five simple things you can do right away to reengage your employees and add value to your employment brand. Learn why “traditional diversity programs” do not work and which five Fortune 500 corporations are setting the standard for global diversity and inclusion strategies that produce results.

Speaker:

, Professional Development/DEI Coordinator, Consortium, Association for Southeastern Research Libraries (ASERL)

 

C105. Professional Reinvention Insights

03:15 PM2020-03-312020-03-31

Tuesday, March 31: 3:15 p.m. - 4:00 p.m.

Want to reinvent yourself? The information professional of today and tomorrow presents us with lots of opportunities to become change leaders and engage in ongoing reinvention. Our speaker, a librarian and writer, provides a practical guide to professional reinvention via the ideas and experiences of Leader to Leader authors Whitney Johnson, Daniel Goleman, Herminia Ibarra, Bob Buford, and Mo Yee Lam. He explores Johnson’s concept of self-disruption; Goleman’s focus on a longer future with a wider professional lens; Ibarra’s “outsight” principle for purposeful action; Buford’s adaptation of five reflection questions of Peter Drucker; and Lam’s transformation from a sedentary lifestyle into an ultra-marathon athlete. Each example provides a key to how we can reinvent ourselves for a stronger, more fulfilling future.

Speaker:

, Managing Editor, Leader to Leader and Adjunct Professor, The Catholic University of America Department of Library and Information Science.

 

Tuesday, Mar 31

Track D: Data: Visualization, Management, & Tools

Moderator:
Matt Benzing, Engineering and Computing Librarian, Miami University, USA
 

D101. Data Visualization Lab: Tools & Practice

10:15 AM2020-03-312020-03-31

Tuesday, March 31: 10:15 a.m. - 11:00 a.m.

This hands-on lab requires you to bring your laptop or other device along with easy tools provided to manipulate data and create new and exciting representations of information. Visualize useful info for your community by using the techniques you practice in our data lab!

Speakers:

, Faculty & Graduate Services Librarian, Montana State University

, Director, Database Research Worldwide, Compass Lexecon and Author, The Accidental Data Scientist: Big Data Applications & Opportunities for Librarians & Information Professionals

 

D102. Data Visualization Lab: Tools & Practice (Continued)

11:15 AM2020-03-312020-03-31

Tuesday, March 31: 11:15 a.m. - 12:00 p.m.

Continuation of Session D101

Speakers:

, Faculty & Graduate Services Librarian, Montana State University

, Director, Database Research Worldwide, Compass Lexecon and Author, The Accidental Data Scientist: Big Data Applications & Opportunities for Librarians & Information Professionals

 

D103. Making Data-Informed Decisions

01:15 PM2020-03-312020-03-31

Tuesday, March 31: 1:15 p.m. - 2:00 p.m.

Your library can make data-informed decisions at all levels. It starts with making the same data available to everyone, training staff on how to use data in their work, and incorporating data into larger initiatives. As with all culture change, it takes time and is an iterative, ongoing process. But the benefits are huge. Sharing data throughout an organization provides a sense of a shared story of who we are. Empowering front-line staff to make decisions by giving them access to data they can pair with their knowledge and experience helps them provide the services needed in their communities. Everyone, board members, management, and yes, librarians can use data in their day-to-day work. Hear how two libraries make it work for their communities!

Speakers:

, Senior Manager, Strategic Initiatives, Brooklyn Public Library

, Director, Strategic Initiatives, Allen County Public Library

 

D104. Data Visualization, Dashboards, & Decision Making

02:15 PM2020-03-312020-03-31

Tuesday, March 31: 2:15 p.m. - 3:00 p.m.

Libraries must retrieve and review a wealth of data to make informed decisions. Having a single website to collect and analyze diverse data sources can make the process of data-driven decision making easier. Hear how several libraries are achieving this. Laws talks about leveraging emerging web technologies such as React and vendor APIs and how it’s possible to craft data dashboards and impactful data visualizations that give libraries the tools they need to make effective data-driven decisions. He discusses the technologies used to build a data dashboard, reflects on how visualizing data impacted the library’s decision-making process, and makes recommendations for the future. Glass illustrates the depth of information that TPL can share throughout its 100 branch system via their sophisticated dashboard. It also improves decision making!

Speakers:

, Digital Services Librarian, Georgetown University - School of Foreign Service in Qatar

, Director, Policy, Planning and Performance Management, Toronto Public Library

 

D105. Mapping Users for Community Engagement

03:15 PM2020-03-312020-03-31

Tuesday, March 31: 3:15 p.m. - 4:00 p.m.

As this library enters its strategic planning, staff know they need to base strategic decisions on data. Brown describes how they use their ILS data and partnered with their City GIS group for access to their map repository in ArcGIS to gain a better understanding of who and where their users and non-users are. With maps created, the question became what to do with the information and what can it tell the library about users, service areas, preferences, targeting marketing and outreach opportunities, and program/service planning. This data allows staff to refine the library’s user personas and assess efficacy of existing versus new programs for each location’s user base and immediate community, rather than trying to duplicate all services at all locations. Hear how staff are utilizing the ArcGIS location-allocation feature to analyze potential sites for a library facility and mining the additional layer of ILS user data to make more data-based analyses and decisions to engage and enrich the community.

Speaker:

, Computer Applications Specialist, Lakeland Public Libraries

 

Tuesday, Mar 31

Track E: Internet@Schools

Moderator:
Carolyn Foote, Librarian/ District Librarian, Westlake High School/ Eanes ISD
 

E101. Supporting Tech Integration

10:15 AM2020-03-312020-03-31

Tuesday, March 31: 10:15 a.m. - 11:00 a.m.

Come find out more information about grants available to help support technology integration in the library and classroom. Technology integration can help students communicate their ideas effectively by using multiple modes of communication. The Teaching with Primary Sources Midwest Region staff members present ideas on how to write grants that will help librarians use technology strategies that engage learners and develop higher-order thinking skills.

Speaker:

, Associate Director, Teaching with Primary Sources, Midwest Region

 

E102. Information Equity: Five Stories & a Call to Action

11:15 AM2020-03-312020-03-31

Tuesday, March 31: 11:15 a.m. - 12:00 p.m.

Access to an effective school library program is one example of information privilege. The absence of access is one symptom of information poverty. Information equity often flies under the radar, but it is a critical element of social justice. For librarians, the recognition of information privilege, that one student has clear advantage over another, is a call to action, pointing to our responsibilities to reflect on the disparities in information access and information experiences that are present in our own communities in order to raise awareness and work to close gaps. Join us for a session of story-sharing and solution-building.

Speaker:

, Assistant Professor, Master of Information Program, Rutgers SC&I

 

E103. Smithsonian Learning Lab & More!

01:15 PM2020-03-312020-03-31

Tuesday, March 31: 1:15 p.m. - 2:00 p.m.

If you are interested in diversifying student resources with free, quality collections, join us as we explore the wide world of the web. Learn how to explore, create, and share collections in the Smithsonian Learning Lab, and use content from other collections, including the Harvard Digital Library, PBS Learning Media, and the National Archives.

Speaker:

, School Library Media Specialist, Chappaqua Central School District

 

E104. Robots, Learning, & Play

02:15 PM2020-03-312020-03-31

Tuesday, March 31: 2:15 p.m. - 3:00 p.m.

STEM, makerspaces, robotics—these words conjure up pictures of fun, activity, and excitement. And while all of this can be found, sometimes the challenge is to link the activity to learning and critical thinking. Students love to play with robots such as Dash and Dot, Ozobots, and Spheros, but moving the activity from play to learning is where the magic happens. There are resources and curriculum to support learning, and attendees can explore ways to integrate the skills needed for the robots to reinforce the concepts students are developing in the classroom. A list of resources is included and attendees are encouraged to share their own ideas and resources.

Speaker:

, School Library Media Specialist, Oak View Elementary School, Osseo Area Schools and Information and Technology Educators of Minnesota (ITEM)

 

E105. Building a Successful Library Team

03:15 PM2020-03-312020-03-31

Tuesday, March 31: 3:15 p.m. - 4:00 p.m.

Sometimes a good working relationship can feel purely serendipitous, but as with most relationships, luck is made, not magic. How can administration foster optimal teamwork? How can colleagues structure the critical elements of successful working relationships? And how do library assistants, interns, and others benefit? Learn some of the ways these librarians negotiate roles, support each other, and make room for inspiration. See the connection between happy and collaborative colleagues and new offerings and opportunities for users.

Speakers:

, School Librarian, Western Albemarle High School

, School Librarian, Western Albemarle High School

, School Librarian, Albermarle High School

Tuesday, Mar 31

Library Leaders Summit

 

Light Continental Breakfast

08:00 AM2020-03-312020-03-31

Tuesday, March 31: 8:00 a.m. - 8:45 a.m.

 

Keynote - Digital Age Collaborations—Embrace the Unknowns!

08:45 AM2020-03-312020-03-31

Tuesday, March 31: 8:45 a.m. - 9:45 a.m.

No doubt, the internet has transformed world industries. Our current globalized, informed citizens of Earth connect at ever-increasing speeds (Hello, 5G), directly impacting industry and culture, private and public, analogue and digital, and everything in between. This is an exciting time! Technology allows new arenas for institutions, innovators and artists to experiment and develop new modes of creative expression and collaboration. As a digital nomad and artist at the intersections of computer code, drawing, and installation design, our speaker provides case studies on how to transform, manifest, and embrace uncertainties to innovate and discover ways to connect with clients and partners. Such collaborative partnerships create strategic value for all and a win-win scenario to engage with digitally savvy, next-generation communities.

Speaker:

, ✎ ▷ I G I T A L . △ R T I S △ N  , EEPMON

 

Welcome and Introductions

10:15 AM2020-03-312020-03-31

Tuesday, March 31: 10:15 a.m. - 10:30 a.m.

Speaker:

, Managing Partner, Dysart & Jones Associates

 

One-on-One with Keynote Eric Chan

10:30 AM2020-03-312020-03-31

Tuesday, March 31: 10:30 a.m. - 11:00 a.m.

A deep dive into his presentation that isn’t possible with 800 people, but is with 40 people. A chance to talk with him about his perspective as a young artist, what’s driving his work, and more.

Speaker:

, ✎ ▷ I G I T A L . △ R T I S △ N  , EEPMON

 

Leader-to-Leader Panel: Strategies & Practices

11:00 AM2020-03-312020-03-31

Tuesday, March 31: 11:00 a.m. - 12:30 p.m.

This panel of leaders shares how they are dealing with changes in the world impacting their broader organization and their practices and plans for managing them.

Speakers:

, Chief Executive Officer, Fraser Valley Regional Library

, Division Administrator, State Library, Archives, and Public Records, State of Nevada and Emeritus Professor, University of Nevada, Reno

 

LUNCH & Discussion: Key Issues, Trends, & Actions

12:30 PM2020-03-312020-03-31

Tuesday, March 31: 12:30 p.m. - 1:30 p.m.

Speaker:

, Executive Director, SLA

 

Content: What’s to Become of Collections?

01:30 PM2020-03-312020-03-31

Tuesday, March 31: 1:30 p.m. - 2:45 p.m.

Collections are a critical asset of libraries and are in continually changing formats. Join the discussion around digital, print, multimedia, open access, intellectual property, self-publishing, repositories, curating, pricing and financing, and ownership.

Speakers:

, Director, Collection & Digital Services, Texas State University Libraries

, Chief, Library and Public Information Center, Federal Deposit Insurance Corporation

 

People & Talent Management

03:00 PM2020-03-312020-03-31

Tuesday, March 31: 3:00 p.m. - 4:00 p.m.

With more than 65% of most library and information department budgets invested in people, libraries truly are people organizations. This discussion addresses the issues confronting library staffing and the incredible opportunities for talent management. What is the right balance of competency, capacity and capabilities for today and the near future?

Speaker:

, Director, Service Excellence, Markham Public Library

Don't Miss These Special Events
  • Websearch University
  • Internet@Schools Track
  • Library Leaders Summit
  • CIL Exhibition