Candice Townsend, MLIS, AHIP

Pronouns: she/her/hers

Establishing her career on a foundation of integrity, Candice Townsend is a distinguished supervisory librarian with over 20 years of experience in reference and information services. As a professional driven by mission, excellence, and passion, Candice has an extensive history of cross-functional leadership, resource management, and the intricacies of resource sharing. She is excited to leverage that dynamicity to propel the organization forward.

Candice holds a BA in Business Administration and an MLIS from the Catholic University of America and spent the last two decades gaining firsthand experience putting her education into practice. Before joining NIH, she began her career as a librarian and branch manager at DC Public Library. From there, Candice joined the Library of Congress, where she remained for 14+ years before becoming the Information Resources and Services Branch Chief at the NIH Library. Candice is proficient in many service areas, including technical services, collection development, recruitment and retention, and fostering healthy workplace cultures.

Candice has a genuine passion for translating industry goals into tangible realities while ensuring positive, constructive experiences for everyone across the medical pipeline. From full-scale operations to tactical in-person and virtual services, Candice demonstrates her devotion to library science by delivering strategic-based approaches/opportunities that support all team members.