Robert Berkman is the Business Outreach Librarian at the University of Rochester, in Rochester, NY and the founder and co-editor of The Information Advisor's Guide to Internet Research, an international monthly journal for business researchers, Robert Berkman has over 25 years of experience writing and teaching others about effective research techniques. He is the author of several books on research, online searching, technology and the media, including Find it Fast:  Extracting Expert Information from Social Networks, Big Data, Tweets, and More (CyberAge, 6th ed. 2015); The Art of Strategic Listening (Paramount Market Publishing, 2008); and The Skeptical Business Searcher (CyberAge, 2004). Berkman is also founder and editor of the Best of the Business Web e-letter, and has served as a contributing editor for MIT Sloan Management Review's research project on social business; and as lead analyst for Outsell Inc. He has given workshops and presentations on research and searching to organizations including  Accenture, Eastman Kodak, the Special Libraries Association and the European Journalism Centre.