March 26-28 preconference workshops March 25 hyatt regency crystal city
arlington, va

Laura Hjerpe

Senior Consultant
CGI Federal

MS in Library and Information Science from the University of Illinois at Urbana-Champaign. MA from The George Washington University. Information technology training and research experience in a government setting.  Specialties:  eLearning, research support and science and technology resources.

Computers in Libraries 2018

Wednesday April 18, 2018

4:30 p.m. - 5:15 p.m.

B205: Connecting With Clients: Communication Theory & Reference Interviews

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