10:45 AM
AI & Robotics Future in Libraries
Length: 45 Minutes
Speaker(s):
Frank Cervone, Program Coordinator, Information Science and Data Analytics,San Jose State University
Description: AI is having a pervasive impact on all aspects of our lives. While there are many potential benefits to AI, there are also significant drawbacks. In this session, Cervone explains what AI is, the major trends in AI today, and how these are related to the work of libraries and information organizations both now and in the future.
Enterprise Practices & Insights
Length: 45 Minutes
Description: Dutch libraries are innovative libraries. Many new developments have taken place over the years in the Low Countries. The Supreme Court Library of the Netherlands recently added a new chapter in servicing patrons in very personal ways. When a new library director decided to modernize this well-organized but paper-oriented library, he saw lots of potential with much of the Dutch legal information becoming digital, from organizing a digital library platform to provide access to all digital information to offering subsets of information to the different sections of the Court and personalizing legal information. Alerting patrons in a truly personalized way of new and relevant information to inform them anytime, anywhere, anyplace on their smartphone or tablet is definitely a creative new service! In close cooperation with software suppliers and eager publishers, the Supreme Court Knowledge App was born. It was an instant success with patrons, who can now manage their own information profile with their fingertips. Hear the story and experiences, and get tips for doing a similar application in your library.
Community: Stronger Together
Length: 45 Minutes
Speaker(s):
Rex Krajewski, Director, Library & Learning Resource Services,North Shore Community College Matt Benzing, Engineering and Computing Librarian,Miami University, USA Wes Smith, Studio Librarian,University of Tennessee at Chattanooga (UTC) Erin Melhorn, Assistant Professor, Occupational Therapy,University of Tennessee at Chattanooga (UTC)
Description: New pressures, opportunities, and technologies are bringing inevitable change to our libraries and information centers, and yet, in many ways, we are still trying to do things the way we always have. For most of us, funding is scarce, staffing levels are declining, and our relevance is under scrutiny; at the same time, the scope of our responsibility continues to grow. Hear about three university library partnerships. Krajewski discusses the pressures of co-founding and joining a new public higher-education network called Higher Education Libraries of Massachusetts (HELM). He shares the risks and potentials, challenges and opportunities, rewards and setbacks and the view that if we are to thrive and grow, we must work together as proactive change agents. Benzing shares how his university’s College of Computing and Engineering (C&E) needed real-world problems for its capstone students to solve and how his library had a number of technological problems but few librarians with the time or expertise to solve them. Partnering has provided C&E with problems that their students can solve and gives C&E students real-world experience through consulting with library stakeholders, project management, and, of course, programming and innovation. Benzing describes how to propose this type of plan to both library administration and technology faculty, discusses the positives and negatives of his experiences, and shares how you can use what he’s learned to begin your own program. The UTC team discusses how occupational therapists (OTs) and librarians have a lot in common: Both create opportunities, solve problems, and increase knowledge. They describe how they are training OTs in the library. With the help of the UTC Library Studio, a design- rich curriculum was developed to expand OTs’ skillset into 3D modeling, prototyping, and design thinking by teaching the basics of 3D design, CAD software, 3D printing, and product implementation. Through a case study-based, hands-on experiential learning opportunity, the OTs used their knowledge as occupational therapists to create client-centered designs while the library bridged the gap between research, technology, and implementation. Innovation is the key to a sustainable future and calls on all libraries to seek and create bold, new collaborations among libraries, vendors, networks, and more. With hopes of inspiring others to embrace innovative collaboration, our speakers highlight projects, partnerships, and technologies that exemplify how working together helps participants achieve both collective and individual goals.
Content: News, Analysis, & DAM
Length: 45 Minutes
Speaker(s):
Amy Affelt, Director, Database Research Worldwide,Compass Lexecon
Description: As last year’s closing keynote speaker at Computers In Libraries 2019, Lee Rainie, director of internet and technology research at the Pew Research Center, discussed our stakeholders’ wants and needs, stating that they read like a playbook of librarianship. Rainie challenged librarians to become coaches in helping people to find information that is trustworthy and reliable, which 78% of those surveyed by Pew stated that they look to libraries to do. Throw fake news into the mix, and this coaching role becomes ever-more critical: We need a playbook of best practices for combating the next generation of fake news. Affelt discusses the origins of fake news and why people create and share it; reviews how to spot fake news, fake tweets, and medical misinformation; and what is sure to be the generation-next genie in the bottle of fake news—the deep-fake video. She explores possible blockchain solutions and shares how to call the plays that will put your constituents on the winning side of truth, accuracy, and quality sources.
Internet@Schools
Length: 45 Minutes
Speaker(s):
Wendy Stephens, School Library Program Chair,Jacksonville State University
Description: From virtual field trips offered by a range of agencies and institutions to teacher-led Google expeditions and greenscreen scene-shifting, technology is enabling new, location-independent content and responsive personalized active learning. This talk involves exploring Google Translate and Google Lens and using MergeCubes and QuiverVision for augmenting reality as well as processes for creating 3D experiences.
11:45 AM
AI & Robotics Future in Libraries
Length: 45 Minutes
Speaker(s):
Jason Griffey, Director of Strategic Inititatives,NISO
Description: Should face recognition change the way we interact with our customers? What if, for example, I can greet a person by using their last name as soon as he/she gets to the lobby because I have an iPad that will immediately show me the customer’s name, reservation, or even current fees? What near-future technologies will be enabled by AI, and which of them will be useful to libraries? Join us and learn how to make decisions about the good and bad aspects of AI technologies.
Enterprise Practices & Insights
Length: 45 Minutes
Speaker(s):
Richard Huffine, Chief, Library and Public Information Center,Federal Deposit Insurance Corporation
Description: Digital content is an integral part of what libraries and information providers support today, but there are a number of challenges to integrating those resources with library workflows and service models. This session explores some of the persistent challenges integrating digital content and introduces and talks about ways those challenges have been addressed in a variety of federal government settings. Huffine suggests strategies for integrating digital content while working with a diverse community of providers to support your users’ needs where and when they look to you for information.
Community: Stronger Together
Length: 45 Minutes
Speaker(s):
Rex Krajewski, Director, Library & Learning Resource Services,North Shore Community College Matt Benzing, Engineering and Computing Librarian,Miami University, USA Wes Smith, Studio Librarian,University of Tennessee at Chattanooga (UTC) Erin Melhorn, Assistant Professor, Occupational Therapy,University of Tennessee at Chattanooga (UTC)
Description: Continuation of Session C201.
Content: News, Analysis, & DAM
Length: 45 Minutes
Speaker(s):
Ray Uzwyshyn, Director, Collection & Digital Services,Texas State University Libraries
Description: In the last 5 years, Texas State University Libraries has developed a robust digital scholarly research ecosystem to serve faculty, students, and a larger global community. The ecosystem comprises of a suite of open-source software, including an online research data repository (Dataverse), an electronic thesis and dissertation management system (Vireo), a digital text/institutional repository (DSpace), online exhibit software (OMEKA), identity management system (ORCID) and digitization lab. Our speaker focuses on how to develop such ecosystems, reviewing opportunities, challenges and possibilities that such systems afford. This presentation overviews methods of connecting scholars and students with research, raising online research access and retrieval possibilities, synergies among digital systems and how libraries can enable new creative possibilities for research online.
Internet@Schools
Length: 45 Minutes
Speaker(s):
Brian Pichman, Director of Strategic Innovation,Evolve Project
Description: This session discusses tools and tech to help schools and their students with digital storytelling, looks at new tech showcased at the Consumer Electronics and Toyfair shows which could be useful in schools, as well as ways to build partnerships to expand school library programs.
1:45 PM
AI & Robotics Future in Libraries
Length: 45 Minutes
Description: As you move your institution forward, balancing robots and humans in the workplace; navigating union, funding, and political environments; and building more inclusive points of connection across and within evolving communities, do you feel like you are leading in a minefield? If you do and you are, this session is for you! Come learn and exchange pragmatic pro tips with library leaders.
Enterprise Practices & Insights
Length: 45 Minutes
Speaker(s):
Deanna West, Department Head, Information Services,The MITRE Corporation Christine Ponte, Digital Library Group Lead,The MITRE Corporation
Description: In today’s environment of budget cuts and constraints, librarians need to continuously demonstrate the value of resources and services. We use Tableau to answer questions about what resources are being used and how often; if we are reaching the whole company, or only parts of it; and if MITRE staff are using all our department’s services, or just one. This year, in addition to Tableau and vendor metrics, we surveyed the company to gain insight into what resources they considered important to their work, what role are they in, what they are using the resources for (education, publishing, keeping up in their field, etc.), and what resources they need that we don’t currently have. The findings helped validate the investment in the digital information resources that we make and provided additional information to help us communicate our value to our customers, stakeholders, and senior management. Hear the results and get ideas for future strategies and challenges as our speakers share their learnings.
Community: Stronger Together
Length: 45 Minutes
Description: Face it—our world is digital. We interact virtually with customer service on almost every website. For many libraries, their digital content users are increasing while their physical content users, and even physical visits, are flatlining. Most libraries have a website, or actually multiple websites, though they don’t think about them that way. Your library most likely has web-based tools and apps connecting to your website that provide some pretty important functions for your library. Plus, you probably also have social media channels in hopes of creating customer connections. King shares how his library defines its digital branch that includes all these tools, services, and websites into a single umbrella library service. He identifies what should be included in a digital branch, how the digital branch services library patrons, and how to maintain all these disparate tools and services. But our services are more than using content. Programming is a huge library service, and Arlington Public Library has been providing virtual programs since 2018. Zealand describes its online book club, The Big Book Club: Oh Boy, Tolstoy! which launched with the goal of reading War and Peace. The program had three moderators, a producer, and two main components: Sunday night chats online in a dedicated Facebook group, and a Monday morning deep-dive podcast recording. The next program was Middlemarch by George Eliot, and then Herman Melville’s Moby-Dick. Hear what they learned and which software and tools they used for recording, editing, hosting and distribution, and recording phone interviews, as well as the challenges of recording without a dedicated recording studio.
Content: News, Analysis, & DAM
Length: 45 Minutes
Speaker(s):
Dick Kaser, Executive Editor, Computers in Libraries Magazine,Published by Information Today, Inc. Terence Huwe, Library Director (Emeritus),Institute for Research on Labor & Employment, University of California, USA Marshall Breeding, Independent Consultant,Library Technology Guides, USA Jan Zastrow, Certified Archivist/Research Consultant,Hyperclick Online Services Jessamyn C West, Librarian & Technologist,Vermont Mutual Aid Society
Description: Kick off the official celebration of the 40th year of publication for Computers in Libraries magazine with this session about challenges and opportunities in today’s digital library landscape. Topics include promoting practical digital literacy, moving from systems and platforms to digital experiences, opportunities for applying library skills in new ways, and above all else, saving the planet.
Internet@Schools
Length: 45 Minutes
Speaker(s):
Tobi Fineberg, High School Librarian,The Dalton School
Description: Learn about how a yearlong science research project culminated with podcast interviews with scientists. Students learned to synthesize and expand their research while becoming proficient with GarageBand for editing, transcription tools (Sonix, Google) to provide accessible text transcripts, and Photoshop to create their podcast logos. Learn how to replicate similar projects and what tweaks make it more successful.
3:30 PM
AI & Robotics Future in Libraries
Length: 45 Minutes
Speaker(s):
Michael Hibben, Senior Manager,Roanoke County Public Library Randi Wines, Branch Manager,Roanoke County Public Library
Description: Do you want to bring AI to your public library, but aren’t sure where to begin? Join us and learn about the many options you have—from the simple and inexpensive, to the pricey and eye-catching. Hear about sources for upskilling your team’s AI skills and ideas for programs and classes—followed by an open forum with session attendees to brainstorm AI ideas and options for public libraries.
Enterprise Practices & Insights
Length: 45 Minutes
Description: Hear from our experienced and future-focused librarians. Bates discusses strategic approaches to a transformative technology, artificial intelligence! Just as early online services didn’t just improve on the Reader’s Guide to Periodical Literature but revolutionized how information is accessed, so librarians and info pros need to look at AI from a different point of view and watch for opportunities to lead the AI discussion within their organizations.
Community: Stronger Together
Length: 45 Minutes
Description: The City of Racine was chosen as Smart City by the Smart Cities Council. As the city began the discussion on what it means to be a Smart City, they quickly discovered a large portion of the community was without access to the internet. Our speakers, a librarian and a city innovation officer, discuss some of the private partnerships, including one significant partner, US Cellular, that are helping to bridge the community digital divide, with the library being an integral partner in this process.
Content: News, Analysis, & DAM
Length: 45 Minutes
Speaker(s):
Athena Hoeppner, Discovery Services Librarian,University of Central Florida Libraries
Description: “Project COUNTER is a standardizing body that issues a Code of Practice for use by publishers and content providers to count usage so that libraries can evaluate use in consistent ways across electronic resource platforms. A COUNTER report provides usage data at the item or item-component level.” COUNTER Revision 5 master reports provide a rich starting point for sussing out interesting and useful insights about collection usage. These reports are a big change from COUNTER R4, so this session focuses on how to pull out meaningful insights and looking for information that aligns with the previous revision. Fortunately, COUNTER R5 reports are well structured, with consistent layouts and headings—perfect for using in Excel formulas! With reusable templates, the task of getting information can be as easy as cut and paste! Hear more about the data contained in COUNTER 5 master reports and how they relate to COUNTER 4 reports; get a demonstration of two templates that work by pasting data from a Master Report: a template for KBART-TR alignment, and one to emulate a COUNTER 4 JR GOA report. Our speaker outlines principles and approaches to creating a reusable template, including tips for using named ranges and the most useful formula types, and shares a repository of COUNTER 5 templates for participants to share their own creations and ideas.
Internet@Schools
Length: 45 Minutes
Speaker(s):
Terry Darr, Library Director,Loyola Blakefield
Description: The dominance of digital information has changed everything. The authorship and publication process has lost boundaries, causing students to plagiarize more, often unintentionally. Librarians, as the experts on sources, are in a professional position to teach students the skillset necessary to reduce plagiarism in academic work. Participants learn three instructional techniques to integrate plagiarism education into information literacy instruction: micro-paraphrasing, a more streamlined way to paraphrase; the “Anatomy of a Web Site,” an author- centered review of websites which also helps prepare students to use a citation tool; and Plagiarism Discussions, a way to unify an understanding of plagiarism. Come join the fight!
Cybertours
Length: 15 Minutes
Speaker(s):
Robert F Loftus, Systems Librarian,Baldwinsville Public Library
Description: Sustainability is an important issue for many libraries. One way to enhance sustainability is to replace full sized desktop PCs and costly proprietary systems with flexible micro-PCs running open source software. Loftus shares how his library used low-cost micro-PCs, Porteus Kiosk Linux, and Edubuntu Linux to create OPACs, an ABC Mouse/PBS Kids terminal, and a kiosk for the 2020 census. Get ideas and tips from an experienced practitioner!
4:30 PM
AI & Robotics Future in Libraries
Length: 45 Minutes
Speaker(s):
Michelle Zaffino, Founder & Chief Digital Librarian,MyLibrarian / In the Stacks
Description: This session shares how machine learning/AI technology is being used to develop the Librarian Brain dataset that powers a new product, MyLibrarian, a data-driven book recommendation engine. Hopefully, attendees will be available to beta test this modern way to browse for books. This ML/AI book discovery product uses Big Data and expert librarian brains to disrupt a $40B industry. In the Stacks (a book discovery tool that uses expert data to select stories, books, ebooks, audio, TV and film) is building the MyLibrarian app for book lovers, a tool that leverages the expertise of book-reviewing librarians, and brings that skill out of the library, to users online.
Enterprise Practices & Insights
Length: 45 Minutes
Description: The library and archive community is being faced with microfiche/ film becoming unusable due to “vinegar syndrome,” but digitizing thousands of microfiche can be cost-prohibitive. The ExxonMobil CIC created an in-house solution to the overwhelming issue after looking at several third-party scanning options. Hear how they created an in-house 3-year project to scan more than 300,000 microfiches, dealt with outside scanning vendors, searched for scanning equipment, and finally developed the process of transferring degrading microfiche into full-text searchable data. Blum discusses how Twitter, Facebook, LinkedIn, Instagram, Snapchat, and Reddit, among many other places, are full of opportunities to keep in touch with friends and colleagues and to learn about information you otherwise may not have been aware of. But there is a cost to it. False information spreads continually; we live in smaller and smaller bubbles of people that think like us; lack of physical social interaction harms our minds and our bodies; and the default of having privacy has been changed to something that needs to be sought out. So while the technology is maturing and we know more, there is still much more that needs to be changed.
Community: Stronger Together
Length: 45 Minutes
Description: The Valparaiso Community Library added something special to its Fall Festival this year: an escape room. OK, so technically it’s a “mystery room,” but the concept is similar. Patrons work together in groups to solve puzzles and assist in the escape of a baby dragon held captive by the strict Professor Lancaster. Inspired by J.K. Rowling’s wonderful Harry Potter series, the room contains puzzles based on the characters and settings in the books. By utilizing robotics kits, coding wands, and other technology, the library staff was able to make the experience even more magical. Get ideas and tips to try this in your community.
Content: News, Analysis, & DAM
Length: 45 Minutes
Speaker(s):
Laura Fu, Senior Business Analyst, Digital Asset Management,Red Hat
Description: Digital asset management is a growing profession, and traditional librarians are finding themselves tasked with overseeing this new but related responsibility. DAM often falls under IT. So what exactly is DAM, and how can you successfully transition into a DAM librarian role? Hear from a librarian who stumbled into a DAM career after library school. Learn how classic library skills such as classification schemas, collection development and user services relate to DAM responsibilities and how you can apply your M.L.S. knowledge in this industry. Bring your DAM questions and get the straight goods from a professional who has successfully navigated their library career path into digital asset management.
Internet@Schools
Length: 45 Minutes
Speaker(s):
Gary Price, Co-Founder,infoDOCKET & FullTextReports
Description: Our popular and knowledgeable speaker amazes us once again by presenting useful and cool tools that teachers and educators have never heard of, but will definitely be able to use in their classrooms, libraries, and communities.
7:30 PM
Wednesday Evening Session
Length: 1 Hour 30 Minutes
Speaker(s):
Chelsea Jordan-Makely, Certified Agile Scrum Master,Griswold Memorial Library Crystal Trice, Certified Agile Scrum Master,Washington County Cooperative Library Services Joanna Lynn Widzer, Certified Scrum Master, Systems Librarian,U.S. National Library of Medicine Lis Unger, Librarian/Technical Information Specialist,National Library of Medicine Gillian Takamaru, Librarian,National Library of Medicine
Description: In most cases when someone talks about Agile or Scrum, it is within the context of project management, and of course, this is their primary application. Yet, Agile processes and principles can affect cultural and organizational changes as well, including improved communication and engagement. Our first speakers share their perspectives and favorite Agile tools and principles for fostering strong, happy, and sustainable teams and workplaces. Our second team of speakers discuss how the National Library of Medicine sought to redevelop its interlibrary loan system, DOCLINE, and looked to transform the way they worked. The DOCLINE Team explains how the transitions to Agile project management is going and share the lessons learned on their journey from waterfall project management toward Agile development. Learn about Agile, enjoy the evening, and help us create the first iteration of an Agile for Libraries Manifesto, one that uses language library teams can relate to! Participants new to Agile and those with years of experience, alike, will benefit from this highly engaging and thought-provoking workshop.