10:00 a.m. - 10:45 a.m.
The academic community has many ways to engage in the information environment, making academic resources in both physical and digital formats only one option among many. Institutionally provided resources, such as those provided by libraries, often are not the academic community’s first choices. They often choose the more convenient, easier-to-use, open access sources. In order to create a library environment centered on user needs and habits, and to provide services and systems of value, it is necessary to identify how, why, and under what circumstances individuals use the various available systems and services. Get the results of some great research and learn how it was used for brainstorming, discussion, prioritization, and planning.
