March 8-10 Hyatt Regency Crystal City
Arlington, VA
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Wednesday, March 9, 2016

A203: Millennials in Library: Research Insights & Case Study

1:15 p.m. - 2:00 p.m.
Brian C Gray, Team Leader Research Services, Kelvin Smith Library, Case Western Reserve University
Michelle D'Couto, Lead Product Manager, Ex Libris, a ProQuest Company

How are students today using the library and performing research? The majority of academic library users now have grown up as Digital Natives, working online and using mobile devices to get the information they want when they need it. What habits and behaviors factor into their use of library resources? Who are the biggest influencers? What are the largest pain points experienced by today’s academic library users? How are libraries responding to this evolution in users? D’Couto shares insights from a study of student and faculty researchers on six college campuses. Gray shares recent changes at his library and shows how Case Western is changing the way it engages students and faculty. Take away insights into user behavior, ideas on how you might survey your user population, and real-life solutions for engaging your community. From access to technology to personalized interactions, explore the needs and solutions to support rapidly changing user perspectives about libraries.

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