Tuesday, March 8, 2016

CT-T9: Adapting to Changes in Content Accessibility

4:00 p.m. - 4:15 p.m.

Finding critical content is as important as ever these days, with the various formats and sheer volume, but it is definitely a challenge. Using customer research, Wolter Kluwer found out what clients wanted. Hear how that research informed Wolters Kluwer and drove product changes.