D305: Social Life of Social Media Policies
3:45 p.m. - 4:30 p.m.
Dr. Lorri M. Mon,
Author, Marketing and Social Media: A Guide for Libraries, Museums and Archives,
Florida State University, College of Communication & Information
Libraries traditionally have had strong concerns about and protections for user privacy, but social media creates new challenges for managing issues of privacy and free speech. This session explores how public libraries are writing social media policies to address free speech and privacy issues. A study of 125 public library social media policies is discussed, offering insights into social media policy writing to address employee and user free speech rights and privacy issues, and a model social media policy is provided for use by libraries.
