E305: Better Data to Create Better Libraries
3:45 p.m. - 4:30 p.m.
Emily Plagman,
Project Manager, Project Outcome, Public Library Association,
American Library Association Denise Davis,
Director, Strategic Initiatives,
Allen County Public Library
Project Outcome offers an innovative and easy-to-use online platform for public libraries to measure the outcomes of their programs and services. Staff are able to view their results in an innovative and interactive data dashboard almost immediately, allowing them to respond quickly to insights gained from member feedback. For the first time, public libraries have free access to an aggregated set of performance measurement data and analysis tools they can use to affect change within their communities and beyond. This session provides an overview of the tools and shares lessons learned from libraries using Project Outcome.
