Thursday, April 19, 2018

One of the important philosophies in information retrieval is try best not to fail users’ expectations, which were confirmed and reinforced by earlier user online behavior studies. This idea was made substantial as a box in the libraries’ Bento-Box style discovery system and/or interface. Triggering multiple pieces of technologies, the box can be shown as title match, database match, or best bet, just to name a few. Over time, additional features such as partial title match were also built into the system. Come to this presentation to hear the implementation strategies, and how the library let users empower its system and drive searches for themselves.