Our speaker, an architect by training, has been working over the last number of years to make communities and organizations smarter. He shares some strategies and examples on how libraries can take center stage at their community’s “smart cities” journey, as well as support their own digital transformation.

This panel of leaders shares how they are dealing with changes in the world: their strategies, practices and plans for the future. There is lots of time for audience interaction and discussion.

Collections have been a critical asset of libraries. But clients, students, faculty and users don’t need a collection now; they need a carefully curated portfolio of content in the formats most effective for their unique requirements. Join the discussion around e-resources vs. print, multimedia, open access, intellectual property, self-publishing, repositories, curating, pricing and financing, and changing mindsets from building a collection to sourcing and curating a healthy portfolio.

This panel addresses another key asset of libraries— staff! It covers continuous learning, customer service, hiring skills, outsourcing processes, succession planning, and more. Make sure your future is sustainable with the right expertise for your community.

Join us for tasty bites and drinks as we celebrate the grand opening of the 2018 Computers in Libraries Exhibition. Featuring leading-edge companies, the exhibition offers visitors a choice of products in all aspects of library technology, including webbased products and services, integrated library and information systems, online services, document delivery services, and more.

Positioning today’s libraries as community crossroads for prosperity is a nascent area for digital transformation. Few public resources are as “switched on” to the heartbeat of a community and its economic development than the library— and users don’t just want information, they want actionable intelligence. Our speakers share the insights gleaned from working with more than 30 library systems while experimenting with a library-friendly, purpose-built methodology to deepen the relationships between libraries and the communities they serve by designing and telling more impactful stories which help shape community dialog and library advocacy. Get ideas and insights to use in your library community!

The panel shares their insights about the future and discusses the key areas libraries should be focusing on. The session includes an interactive discussion with the audience. Bring your tech concerns and discuss them with colleagues and experts.

This session looks at the elephants on the table and other prickly topics that we like to avoid facing and, therefore, solving. Be ready to have an honest conversation and feel uncomfortable, but get some insights for addressing tough issues and decisions.

Change is hard—how can we do it better? Learn from longtime practitioners in museums and libraries as well as the tech industries as they share models, strategies and recommendations for creating dynamic organizations that can deal with, and master, change. Be inspired and take home solid ideas for moving your organization forward and engaging its community.

This session looks at how libraries can distinguish themselves from other communities, activities, and services; how they can partner with some of those other community groups and still keep their distinctiveness, and more. Think about where the learning commons ends and the library starts and how they interact; where the museum ends and the library starts; how public libraries can share programs with the zoo; how academic libraries can draw their non-academic communities in for support; and more.

Over the years, Pew Research has consistently indicated that Americans trust libraries and librarians. In today’s digital environment, high-quality journalism can be difficult to distinguish from promotional content or even fakery. Santa Clara University’s Trust Project explores how journalism can stand out from the chaotic crowd and signal its trustworthiness. The project crafts tangible digital strategies to fulfill journalism’s basic pledge: to serve society with a truthful, intelligent and comprehensive account of ideas and events. New technology, particularly artificial intelligence, is also making it difficult to determine facts and cope in this era of total noise. Our speakers address these areas and definitely give you lots to think about and address!