Paula MacKinnon

Paula, Interim Director, Califa Group, is an information professional with 20 years’ experience developing, managing and writing about usable, content-rich web services for public and special libraries. Her recent projects include award-winning library services Discover & Go, a downloadable museum pass platform for California libraries; LiveChat, an eGovernment Customer Relationship Management service provided by the Library; enki Library, a California ebook platform that makes ebook ownership a reality for libraries; and Snap & Go, a smart phone application that uses QR codes to put library service literally, into the hands of commuters. Paula holds a master’s degree in library science from Dalhousie University, Canada.

Computers in Libraries 2017