March 31 - April 2 preconference workshops March 30 hyatt regency crystal city
arlington, va

Sandy Swanson

OrangeBoy, Inc.

Sandy is the President of OrangeBoy, a data science company that helps libraries manage and interpret information about their customers to reach their goals.  She has championed customer-centric management for over two decades. From non-profits, to tech companies, to her own company, she sees endless benefits for organizations that make understanding customers a priority and applying that to targeted communications and engagement strategies.

Computers in Libraries 2017

Thursday March 30, 2017

3:45 p.m. - 4:30 p.m.

D305: Target Services for Better Customer Connections

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