Monday, March 27, 2017

Imagine leading one of the largest public libraries in world, with 18 million visitors yearly, more than 2,000 staff, and 100-plus years of history. You serve an immensely diverse population- from famous novelists doing research to new immigrant populations and school-aged children in the poorest neighborhoods in the U.S. How do you do innovation successfully? NYPL and others were able to accomplish significant results and, no matter how large or small, your institution you can too. This workshop shows you how-through alignment of a strategy with structured conversations with staff, a process that embraces an agile mentality, and a socially networked mindset-to achieve deep, scalable, innovation. Special attention is given to how to draw in staff and the community to actively and passionately participate, providing the necessary support for success, and the real service results that can be achieved.