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Tuesday, April 17, 2018

Welcome & Opening Keynote

Continental Breakfast

8:00 a.m. - 8:45 a.m.

Innovation & Education: Central Role of Libraries in Our Digital Communities

8:45 a.m. - 9:45 a.m.
Rick Huijbregts, VP, Strategy & Innovation, George Brown College former VP, Digital Transformation & Innovation, Cisco

Our speaker, an architect by training, has been working over the last number of years to make communities and organizations smarter. He shares some strategies and examples on how libraries can take center stage at their community’s “smart cities” journey, as well as support their own digital transformation.

Coffee Break

9:45 a.m. - 10:15 a.m.

Track A - Navigation & Search

Get the latest tips and strategies to deal with information overload, fake news, and focused research, as well as the new and unexplored features of search engines—all from our information industry experts!

Moderator: Jim Tchobanoff, President & Owner, Tchobanoff Research & Consulting

A101: Super Search Tips!

10:15 a.m. - 11:00 a.m.
Mary Ellen Bates, Principal, Bates Information Services, Inc.

Our popular and knowledgeable speaker is always reinventing and transforming the world of search. She is an annual favorite who attendees flock to hear! She is a super searcher who continues to surprise and impress with new strategies, techniques, and tips for getting the most out of web research. The host of Searchers Academy (where even more secrets are shared) provides an up-to-the minute and jam-packedwith- valuable-tools-and-tips talk that’s always a hit! Bates tells us she takes 2 days to research this session, so take advantage of her knowledge and gather tips and tools to share with others!

A102: Search: What’s New, What Works, & Expert Tips

11:15 a.m. - 12:00 p.m.
Greg Notess, Faculty & Graduate Services Librarian, Montana State University

Search continues to change, grow, and adapt; and the volume of information continues to grow exponentially. Come, hear about the latest changes and newest features to help you and your customers actually find what you want; get a search industry update including an analysis of Google’s latest search changes, learn about database interface updates, grab ideas about new search design and lots more.

Lunch Break

12:00 p.m. - 1:15 p.m.

A103: Next-Gen Searching

1:15 p.m. - 2:00 p.m.
Marydee Ojala, Editor-in-Chief, Online Searcher magazine, USA

Online searching disrupted the research process decades ago, yet the basic tenets remain. Information professionals still have the phenomenal ability to research any topic and provide accurate, relevant, and timely answers. But as search shifts from simple information retrieval to visualization, prediction, analysis, and cognitive computing, so must our search behaviors. Keep your searching up-to-speed by learning about new and changed search features, innovative websites, and groundbreaking search technologies. Next-gen searching is not about keywords!

A104/105: Finding Facts in the Alternative World

2:15 p.m. - 4:00 p.m.
Kathleen Lehman, Head, User Services, University of Arkansas
Amy Affelt, Director, Database Research Worldwide, Compass Lexecon Author, The Accidental Data Scientist: Big Data Applications & Opportunities for Librarians & Information Professionals
Sara Tompson, Manager, JPL Records & Archives Section, Jet Propulsion Lab
Bobbi L. Newman, Community Outreach & Engagement Specialist, National Network of Libraries of Medicine
Doris Small Helfer, Engineering, FCS, and Social Social Sciences, Oviatt Library, California State University, Northridge SLA, ALA, CARL

Come learn tips and tricks from librarians on the frontlines who have to verify truth in a factually ambiguous world! Librarians often approach information with a “healthy skepticism,” so it was not surprising when IFLA’s 8-point checklist to spotting fake news became an overnight social media sensation and headline on CNN! Info pro Affelt talks about this infographic and discusses other red flags that signal rumors, scams, and outright falsehoods. Everyone needs to know how to make these determinations. STEM librarian Tompson shares some tools for vetting information sources’ veracity, including a tried-and-true rubric for undergraduates, as well as resources from scientists and skeptics. Academic librarian Helfer talks about the academic librarian’s role in teaching critical thinking in information literacy in the academy designed to combat fake or misleading research. User services librarian Lehman shares the “whys” behind lies and fake news, including why we lie, why we are inclined to believe lies, why it’s so hard to refute lies, and, finally, why the promotion of truth even matters. Newman looks at finding facts in health and medicine and discusses the challenges involved.

Exhibit Hall Opening Reception

4:00 p.m. - 6:00 p.m.
sponsored by

Join us for tasty bites and drinks as we celebrate the grand opening of the 2018 Computers in Libraries Exhibition. Featuring leading-edge companies, the exhibition offers visitors a choice of products in all aspects of library technology, including webbased products and services, integrated library and information systems, online services, document delivery services, and more.

Track B - UX & Digital Presence

From developing content strategies and the value of information architecture to web redesign strategies and making your digital presence accessible, you get lots of tips and techniques from our talented practitioners for developing an engaging digital presence.

Moderators:
Jeff Wisniewski, Web Services Librarian, University of Pittsburgh
Darlene Fichter, Head, Murray Library, University of Saskatchewan Library

B101: Creating Engaging Content Strategies for Maximum Impact

10:15 a.m. - 11:00 a.m.
Michael Edson, Co-founder, Associate Director, Head of Digital, The Museum for the United Nations – UN Live

Based on years of experience and recent endeavors, Edson shares the strategy that has taken shape through collaboration, research, and reflection for his nonprofit. The museum works with people around the world to translate their mission into content, programs, and experiences that will bring it to life and have a positive impact on billions of people for years to come. This is definitely a strategy libraries will want to emulate. Get the road map from our popular speaker!

B102: Custom Data Rich Websites Using Information Architecture

11:15 a.m. - 12:00 p.m.
James King, Branch Chief and Information Architect, NIH Library, National Institutes of Health

In response to the changing needs at NIH, the NIH Library’s services has been expanded into several nontraditional areas. This session explores the field of information architecture (IA), which blends librarianship, project management, taxonomy, consulting, database architecture, usability, and website design to create a unique service that provides improved service to customers. It provides practical examples of how IA has been applied at the NIH Library to build custom data-rich websites for specific research needs.

Lunch Break

12:00 p.m. - 1:15 p.m.

B103: Iterative Design: Users in Learning Object Development

1:15 p.m. - 2:00 p.m.
Dr. Kris Markman, Online Learning Librarian, Digital Learning & UX, Harvard Library, Harvard University

This session illustrates the development process for a series of web-based infographics designed to teach information literacy skills to college students. Markman emphasizes how iterative design and user testing were employed to produce learning objects that are both engaging and pedagogically sound. Hear how the team implemented different user testing methods, including surveys, focus groups, paper and digital prototyping, and accessibility testing, to improve the design and the content of the infographics and save development time. The process can be adapted to the development of a wide range of teaching and learning technologies and learning objects in a variety of library contexts.

B104: Web Redesign: Forever & in Teams

2:15 p.m. - 3:00 p.m.
Roy Degler, Associate Professor, Digital Library Services, Digital Resources and Discovery Services, Oklahoma State University
Tabitha Samuel, Digital Archivist, Waring Historical Library, Medical University of South Carolina

Death and taxes are not the only givens in life: Library website redesigns are just as unavoidable. Instead of focusing on how the front end looks, Degler introduces ways to improve how the back end works. Topics include simplifying design, creating reusable content, improving underlying technology, and evaluating silos. Samuel shares how Waring Historical Library’s four employees, with no formal web design training and varying degrees of experience, created and launched a more user-friendly and responsive site in just over 1 year. Using LibGuides CMS, Omeka, and Google Sheets, as well as heavily engaging their users, the staff designed a site that organizes and showcases the varied resources in the rare books and special collection. They also devised ways to connect more with their users through widgets and blog posts that synchronize with their social media accounts. The success of this project could not have occurred without proper project management, tools such as Google Sheets to organize our workflow, and each team member’s enthusiasm to learn something new. Learn from their experience!

B105: Designing Innovative, Accessible, & Elegant Web Spaces

3:15 p.m. - 4:00 p.m.
Rachael Montgomery, Director, Accessible Community
Maddie Clybourn, Digital Services Librarian III, Prince George’s County Memorial Library System (PGCMLS)
Vlad Udachin, Web Developer, Prince George’s County Memorial Library System (PGCMLS)
Elia Alonso, Library Associate, Prince George’s County Memorial Library System (PGCMLS)

This session focuses on common accessibility problems with technology in libraries and how to fix these issues to better ensure an inclusive digital environment. Montgomery reviews web accessibility for library sites and catalogs as well as accessibility challenges for kiosks such as electronic book drops. She also shares ideas for using technology to solve physical accessibility challenges. The PGCMLS digital services team shares their journey to transform an anachronistic public website into a beautiful, inclusive and accessible digital space in total compliance with the Americans with Disabilities Act. Udachin discusses challenges and success using modern coding languages within the confines of a content management system. Clybourn addresses website usability and functional design features. Alonso elaborates on her project to embed 360-degree images for greater digital mobility into PGCMLS’s individual branch pages. As all websites are living and breathing organisms, our speakers look at future improvements and trends for accessible, elegant, and ethical web spaces.

Exhibit Hall Opening Reception

4:00 p.m. - 6:00 p.m.
sponsored by

Join us for tasty bites and drinks as we celebrate the grand opening of the 2018 Computers in Libraries Exhibition. Featuring leading-edge companies, the exhibition offers visitors a choice of products in all aspects of library technology, including webbased products and services, integrated library and information systems, online services, document delivery services, and more.

Track C - Community Engagement

This track explores innovative ways to connect with your community, including tech tools and programs, building new partnerships, crowdsourcing, and more!

Moderator: Christa Werle, Public Services Project Manager, Sno-Isle Libraries

C101: Connecting Innovatively With Your Community

10:15 a.m. - 11:00 a.m.
David Lee King, Digital Services Director, Topeka & Shawnee County Public Library and Publisher, davidleeking.com

A modern library is all about making and maintaining connections. Connections to library customers, connections to community partners, and even helping some customers connect to the library and the web for the first time. All are important in today’s library. King shares examples of how libraries can use data to better connect with customers, innovative ways to create new community partnerships, and how some libraries and other organizations are using technology tools to help all customers connect to the library and to the world.

C102: One-on-One Tech Lifeline for Community Impact

11:15 a.m. - 12:00 p.m.
Jason Pinshower, Digital Services Manager, Fox River Valley Public Library District

Hear how digital services of one public library offered, over a 1-year period, 300 individual one-on-one technology appointments, totaling more than 500 hours. But getting to this point wasn’t easy. Comprised of only three staff members, sacrifices were made and obstacles were encountered. This session covers how to build a successful technology one-onone program with the goal of getting patrons to say, “I cannot live without the library!” a phrase they hear often. It covers getting staff and administration buy-in; “selling” the program; finding the importance, promotion, and outcomes; and if oneon- ones are better than group instruction.

Lunch Break

12:00 p.m. - 1:15 p.m.

C103: Crowdsourcing & Mapping a Tornado Tragedy

1:15 p.m. - 2:00 p.m.
Melody Dworak, Librarian, Iowa City Public Library (ICPL)

On April 13, 2006, an F2 tornado formed in Southwest Iowa City. Eight minutes and 4.5 miles later, the twister dissipated, leaving more than $12 million in damages. In honor of the 10th anniversary of the tragedy, the ICPL collected images and stories from community members who experienced this historic event. Members of the public submitted more than 2,500 images and video to the library for its digital collections on its Omeka website. ICPL plotted many of these images onto a Neatline map, where users could tour the destruction digitally. This session shares the project’s “lessons learned”: What factors led to successful crowdsourcing? What struggles did crowd-controlled curation invite? It covers the marketing strategies, technology tools, and interactive print and e-sign exhibits that grew from the map. ICPL provides analytics on the map’s use as well as attendance numbers for the library program produced in tandem with the digital tour. Tour the tornado in advance at history.icpl.org/tornado.

C104: Building Partnerships That Make a Difference

2:15 p.m. - 3:00 p.m.
Brandy McNeil, Associate Director - Tech Education & Training, The New York Public Library
Patrice Crooks, Technology Instructor, New York Public Library (NYPL)

Find out how the NYPL was able to partner and collaborate with the MIT Scratch Team, Google CS First, and Shapeways to create three unique programs for youth and adults. Learn how kids were able to learn to code through music and create their own stories and how adults were able to learn 3D printing and take their creations to the next level. This session is filled with successful strategies and tips!

C105: Innovative & Interactive Tech for Community Connection

3:15 p.m. - 4:00 p.m.
Meghan Kowalski, Head of Preservation, Mullen Library, The Catholic University of America
Jennifer Bruneau, Director, Boylston Public Library

Instagram is one of the hottest social media tools in use today. It’s a great way to both showcase your library’s story and connect with your users. Kowalski shows how to make the best use of your account through mobile photography tips, content ideas, and special projects that bring your online content into your library and to connect your patrons who use Instagram through social listening, geotagging, and building relationships with influencers. Bruneau illustrates how the Boylston Public Library increased user engagement with the addition of interactive screens, Apple TVs, and iPads. The library had an eight-screen system installed which incorporates BrightSign, Apple TV, and Blu-Ray technology. Each screen can be used independently, or can be linked together to display one image. The result is an interactive display system that engages patrons and opens up limitless possibilities for library programming, displays, and fun.

Exhibit Hall Opening Reception

4:00 p.m. - 6:00 p.m.
sponsored by

Join us for tasty bites and drinks as we celebrate the grand opening of the 2018 Computers in Libraries Exhibition. Featuring leading-edge companies, the exhibition offers visitors a choice of products in all aspects of library technology, including webbased products and services, integrated library and information systems, online services, document delivery services, and more.

Track D - Learning from Leaders

This track is for those who want to move into the management of libraries. It features public, academic, and special library leaders who share the secrets of success, including aligning with communities, strategies, and influence; customer service; partnering with clients; dealing with change; and empowering staff.

Moderator: Daniel Lee, Consultant & Co-Founder, Icebox Logic

D101: Strategy & Future Focus

10:15 a.m. - 11:00 a.m.
Liz White, Head, Strategy Development, The British Library

White shares her secrets in understanding the landscape, industry, and technology challenges, the needs of the library’s communities, the uncertainties of the future, and developing strategy.

D102: Changing & Evolving as a Community Library

11:15 a.m. - 12:00 p.m.
Pilar Martinez, Executive Director, Public Services, Edmonton Public Library

Being a part of the community is critical for all libraries, but there are many facets to that for a public library, including the social side. As one of the first libraries to reach out to different communities in its area, EPL developed a community toolkit, aligned staff with the strategies, developed relationships, and won “Library of the Year” in 2015 from Library Journal. Get strategies and tips to take back to your community!

Lunch Break

12:00 p.m. - 1:15 p.m.

D103: Access, Opportunity, Connections: The Library’s Role in Toronto’s Smart City Strategy

1:15 p.m. - 2:00 p.m.
Vickery Bowles, City Librarian, Toronto Public Library

Public libraries are catalysts for smart cities. As one of the largest library systems in the world, TPL is undertaking significant transformational changes and innovations, working with private and public sector partners to build a smart city. Hear from its leader about the strategies, practices, and the library’s unique role in providing the necessary active ingredients to build a smart city.

D104: Successful Academic Direction & Influence

2:15 p.m. - 3:00 p.m.
Jim Mullins, Dean of Libraries Emeritus, Purdue University

The world of higher education, like most other industries and facets of our society, is being challenged by many forces. Our experienced academic library leader addresses those challenges and shares some successful pathways to setting direction and influencing the future of academic libraries.

D105: Website Design Winners & Losers!

3:15 p.m. - 4:00 p.m.
Jeff Wisniewski, Web Services Librarian, University of Pittsburgh
David Lee King, Digital Services Director, Topeka & Shawnee County Public Library and Publisher, davidleeking.com
Marshall Breeding, Independent Consultant, Library Technology Guides

We’ve all seen good and bad library websites, but these library leaders from academic and public libraries choose several of each type, critique them, and help you understand what the most important features and functions are for making your library website as successful as it can be!

Exhibit Hall Opening Reception

4:00 p.m. - 6:00 p.m.
sponsored by

Join us for tasty bites and drinks as we celebrate the grand opening of the 2018 Computers in Libraries Exhibition. Featuring leading-edge companies, the exhibition offers visitors a choice of products in all aspects of library technology, including webbased products and services, integrated library and information systems, online services, document delivery services, and more.

Track E - Internet@Schools

This 2-day stream of sessions ranges from “National School Library Program of the Year” to what it takes to be future- ready, independent research, coding, and more.

Moderator: Carolyn Foote, Librarian/ District Librarian, Westlake High School/ Eanes ISD

E101: Creating an Award-Winning School Library Program

10:15 a.m. - 11:00 a.m.
Fran Glick, Coordinator, Digital Learning, Baltimore County Public Schools

This presentation explains and explores the journey of Baltimore County Public Schools redefined school library program and its path to National School Library Program of the Year 2017 (AASL). Glick shares goals, strategies, leadership, advocacy, and change management to provide support for other school libraries and school librarians looking to redefine and grow their programs and practices.

E102: You Have What It Takes to Be a Future-Ready Librarian!

11:15 a.m. - 12:00 p.m.
Shannon Miller, Teacher Librarian & Educational Consultant, Denver, Colo.

What does it mean to be a future-ready librarian? How will being a future-ready librarian affect my library, school, teachers, and especially my students? What can I do to become a future-ready librarian today? These questions are central to the Future Ready Librarians initiative and also what we ask ourselves every day as we embrace our roles within the library and school community. Miller explores the critical role that librarians play in the strategic work of schools and educational systems connected with educational technology leadership, empowering students as creators and learners, content curation, innovative instructional practices, collaboration, community connections, and more. She shares stories and inspires us to embrace the change we can bring through our roles as librarians. Leave this presentation knowing you have what it takes to be a future-ready librarian!

Lunch Break

12:00 p.m. - 1:15 p.m.

E103: Student Research Gets Personal: Independent Research Seminars

1:15 p.m. - 2:00 p.m.
Joquetta Johnson, Library Media Specialist, Randallstown High School Baltimore County Public Schools
Kelly Ray, Library Media Resource Teacher, Office of Digital Learning, Baltimore County Public Schools

The Independent Research Seminar is a unique, personalized learning experience for high school students who are motivated to engage in a rigorous research process for investigating a topic of their own choice. Facilitated by the library media specialist in collaboration with content teachers, students learn collaboratively and independently using resources in an online research framework. Students also have an opportunity to work with an expert mentor in the field of their research and present their research at an annual Student Research Symposium. Educators discover the benefits of this unique course model for a variety of students by hearing their stories and exploring our online research framework, course implementation resources, and Symposium highlights.

E104: “Dashing” to Code

2:15 p.m. - 3:00 p.m.
Cynthia Cooksey, Librarian, Pablo Perez Elementary, McAllen, Texas

Participants learn the basics of creating a coding culture in their library through the use of Dash and Dot robotics, starting with basic blockly code and moving into intermediate skills where conditional statements and algorithms are utilized. Get tips and techniques to make coding happen in your community.

E105: Library of Things

3:15 p.m. - 4:00 p.m.
Erica Thorsen Barber, Library Media Specialist, Albemarle High School, Charlottesville, Va.
Monica Cabarca, Library Media Specialist, Albemarle High School, Charlottesville, Va.

Intrigued by the trend of public libraries lending “things,” this library adapted the idea for the Albemarle High School community. Learn how the library planned, developed, implemented, and marketed its own “Library of Things.”

Exhibit Hall Opening Reception

4:00 p.m. - 6:00 p.m.
sponsored by

Join us for tasty bites and drinks as we celebrate the grand opening of the 2018 Computers in Libraries Exhibition. Featuring leading-edge companies, the exhibition offers visitors a choice of products in all aspects of library technology, including webbased products and services, integrated library and information systems, online services, document delivery services, and more.

Library Leaders Summit - Future-Proofing Libraries: Strategies & Practices

The future is a concern for any organization, yet many spend very little time considering it. The flames of the day-to-day fires are too strong to step away and think about the big picture and libraries’ roles and positioning in an ever-changing technological and social world, where the sheer volume of information inundates us every day. Take time, listen to industry leaders, discuss the big issues with colleagues, and leave with some new ideas and insights for future-proofing your library.

Hosted and facilitated by Rebecca Jones, Partner, Dysart & Jones Associates

(Participants will be contacted with preparatory work to ensure everyone is ready to fully engage.)

Moderator: Rebecca Jones, Director Branch & Neighbourhood Services, Brampton Library Dysart & Jones Associates

Welcome & Introductions

10:15 a.m. - 10:30 a.m.
Rebecca Jones, Director Branch & Neighbourhood Services, Brampton Library Dysart & Jones Associates

One-on-One With Keynote Rick Huijbregts

10:30 a.m. - 11:00 a.m.
Rick Huijbregts, VP, Strategy & Innovation, George Brown College former VP, Digital Transformation & Innovation, Cisco

Practitioners Panel: Strategies & Practices

11:00 a.m. - 12:30 p.m.
Vickery Bowles, City Librarian, Toronto Public Library
Jim Mullins, Dean of Libraries Emeritus, Purdue University
Liz White, Head, Strategy Development, The British Library
Cindy Hill, Manager, Research Library, Federal Reserve Bank of San Francisco

This panel of leaders shares how they are dealing with changes in the world: their strategies, practices and plans for the future. There is lots of time for audience interaction and discussion.

LUNCH with Summit Colleagues & Sponsors: Key Issues, Trends, & Actions

12:30 p.m. - 1:30 p.m.
Donna Scheeder, Library Strategies International President, International Federation of Library Associations and Institutions (IFLA)
Beverly Sutherland, President & CEO, EdTechnologyFunds, Inc.
Zena Applebaum, Director, Professional Firm Customer Segments, Thomson Reuters Canada

Collections: A Key Asset

1:30 p.m. - 2:45 p.m.
Eva Poole, Director of Libraries, Virginia Beach Public Library

Collections are a critical asset of libraries and are in continually changing formats. Join the discussion around e-resources vs. print, multimedia, open access, intellectual property, self-publishing, repositories, curating, pricing and financing, and more.

Coffee with Summit Colleagues

2:45 p.m. - 3:00 p.m.

Human Resources

3:00 p.m. - 4:00 p.m.
Janice Lachance, Independent Consultant, Special Libraries Association Interim President & CEO, Better Business Bureau Institute for Marketplace Trust
Pilar Martinez, Executive Director, Public Services, Edmonton Public Library

This panel addresses another key asset of libraries— staff! It covers continuous learning, customer service, hiring skills, outsourcing processes, succession planning, and more. Make sure your future is sustainable with the right expertise for your community.

Exhibit Hall Opening Reception

4:00 p.m. - 6:00 p.m.
sponsored by

Join us for tasty bites and drinks as we celebrate the grand opening of the 2018 Computers in Libraries Exhibition. Featuring leading-edge companies, the exhibition offers visitors a choice of products in all aspects of library technology, including webbased products and services, integrated library and information systems, online services, document delivery services, and more.



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