An experienced project manager, Sarah Sawicki joined Richland Library in 2012 as Virtual Services Project Manager and has been championing the 12-location system ever since. Now serving as Planning and Projects Director, she guides cross-functional teams through human-centered design to plan new and improved products, services and spaces. She advises other staff serving as project managers on strategic initiatives, measures outcomes with the help of the system's data analyst, and just wrapped up a refresh of the library's Strategic Plan. Outside of the library, she taps her way through life using her project management superpowers to raise teenaged twin girls, a tween boy, and a 9-year-old Oktoberfest Columbia.