Library Leaders Summit

Securing Success: Strategic Thinking and Actions

The future is a concern for all libraries and yet few devote time to deeply consider the multiple issues.  The flames of the day-to-day fires prevent leaders from stepping away to think about the big picture and libraries’ roles and positioning in an ever-changing technological and social world where the sheer volume of information inundates us every day.  The Summit is specifically designed for senior leadership to take time to think and talk strategy with industry leaders and colleagues, and draft actions to move forward with new insights to secure sustainable library success.

Featuring a blend of high-level presentations, expert panels and conversations with practiced thoughtleaders and roundtable, facilitated discussions, the Summit is an intimate forum for library leaders to stretch their thinking and leave with practical next steps. If you are a library director, CEO, or CIO of an academic, public, government, or special library the two-day Library Leaders Summit is your chance to problem-solve, discuss, reflect, and network with colleagues.

Library Leaders Summit includes access to keynotes, conference sessions, lunches, and morning and afternoon coffee on March 26 - 27, 2019. As an added bonus, attendees also get access to all three days of the Computers in Libraries conference and exhibition (March 26 - 28).

Interested in sponsoring the Library Leaders Summit? See our Invitation to Sponsor for details and how to book!

Tuesday, Mar 26

Library Leaders Summit

Rebecca Jones, Managing Partner, Dysart & Jones Associates

Light Continental Breakfast

08:00 AM2019-03-262019-03-26

Tuesday, March 26: 8:00 a.m. - 8:45 a.m.


Keynote - Engagement in the Digital Age

08:45 AM2019-03-262019-03-26

Tuesday, March 26: 8:45 a.m. - 9:45 a.m.

Organizations can use game design techniques to fully engage customers, partners, and employees. When it is well-implemented, gamification can transform culture by cultivating deep emotional connections and high levels of active participation. Libraries can utilize strategy games, simulation games, and role-playing games as a means to teach, innovate and engage users in the digital age. Find out how to embrace social collaboration using playful design to reap tremendous value; grab tips and tools to extend your learning culture; and learn how to engage your community!


, Member IBM Academy of Technology (Blockchain, Games, Watson, Design), IBM


Welcome & Introductions

10:15 AM2019-03-262019-03-26

Tuesday, March 26: 10:15 a.m. - 10:30 a.m.


One-on-One with Keynote Phaedra Boinodiris

10:30 AM2019-03-262019-03-26

Tuesday, March 26: 10:30 a.m. - 11:00 a.m.

A deep dive into Boinodiris’s presentation that isn’t possible with 800 people but it is with 40 people. Attendees get a chance to talk with her about what’s driving her research and her interpretations of the findings.


, Member IBM Academy of Technology (Blockchain, Games, Watson, Design), IBM


Leader-to-Leader Panel: Strategies & Practices

11:00 AM2019-03-262019-03-26

Tuesday, March 26: 11:00 a.m. - 12:30 p.m.

This panel of leaders is made up of strategic thinkers and implementers. They are always looking at the changes in the world impacting their broader organizations, campuses, and communities. They share their practices and plans for crafting strategies and initiate the conversation among participants—leader-to-leader—for ways we can view and harness the energies shifting our various sectors, and what we can learn from others, as well as each other, about setting and implementing strategies.


, International Consultant, International Consultant

, Vice Provost, & Andrew H. and Janet Dayton Neilly Dean, University of Rochester Libraries, University of Rochester

, Professor of Practice, Distinguished Practitioner in Residence, Information School, University of Washington and Driving Force behind Dokk1, Aarhus, Denmark


Content, Collections, & Curated Information Objects

01:30 PM2019-03-262019-03-26

Tuesday, March 26: 1:30 p.m. - 2:45 p.m.

There is a deep interdependent relationship between library staff, services, and resources. The continually changing format and nature of these resources is challenging us on many fronts, including how we refer to them: Are they collections? Content? Information objects? Curated materials? We consider the factors, realities, and developments of digital, print, multimedia, open access, intellectual property, self-publishing, repositories, curating, pricing and financing, and ownership. Then we take a well-deserved break.


, FCS, and Social Social Sciences, Oviatt Library, California State University, Northridge

, Scholarly Communications Librarian, Scholarly Communications & Collections Strategy, MIT Libraries

, Chief, Library and Public Information Center, Federal Deposit Insurance Corporation


People & Talent Management

03:00 PM2019-03-262019-03-26

Tuesday, March 26: 3:00 p.m. - 4:00 p.m.

With more than 65% of most library and information department budgets invested in people, libraries truly are people organizations. This discussion addresses the issues confronting library staffing and the incredible opportunities for talent management. What is the right balance of competency, capacity, and capabilities for today and the near future?


, Manager, Human Resources, Toronto Public Library

, Executive Director, SLA

, Director, Library Services Division, Zimmerman Associates, Inc. (ZAI) and NASA Goddard Library

Wednesday, Mar 27

Library Leaders Summit

Rebecca Jones, Managing Partner, Dysart & Jones Associates

Keynote - Optimizing the Digital Sharing Economy: Closing the Divide

08:45 AM2019-03-272019-03-27

Wednesday, March 27: 8:45 a.m. - 9:45 a.m.

Our speaker focuses on digital inclusion. Her work encompasses the digital divide and she looks at how the next wave of internet innovation may make the digital divide grow larger. However, she also believes the internet can be an enabler for disadvantaged communities. Turner-Lee discusses the role of libraries in closing the digital divide and how emerging technologies are impacting them. The digital sharing economy and the availability of more robust information is affecting how libraries cater to disconnected audiences. Hear about the opportunities Turner-Lee sees for libraries at she looks at the future and what is needed to embolden community infrastructure to ensure that we leave no one behind in the digital age.


, Fellow, Brookings Center for Technology Innovation and Contributor to TechTank; Author, forthcoming book, Digitally Invisible: How the Internet Is Creating the New Underclass


Technologies: Strategic Implications

10:00 AM2019-03-272019-03-27

Wednesday, March 27: 10:00 a.m. - 11:00 a.m.

What do leaders need to have on their radar as they determine long-term and near-term decisions? This session focuses on the technologies libraries need to be considering, as well as related developments and issues facing cities, communities, campuses and organizations. What are the implications for your community or campus strategies, and, in turn, for your library’s strategies?


, Chief Librarian/CEO, Hamilton Public Library and CULC, CFLA, NHDS Steering Committee


Prickly Topics

11:15 AM2019-03-272019-03-27

Wednesday, March 27: 11:15 a.m. - 12:30 p.m.

Throughout the Summit, panelists and practitioners have been identifying issues we find “prickly” and would prefer to avoid. This is the session in which we start confronting them, beginning to scope various solutions and gaining insights for addressing tough issues and decisions.


Change Models

01:30 PM2019-03-272019-03-27

Wednesday, March 27: 1:30 p.m. - 3:00 p.m.

Change is a constant: How can we do it better? Learn from longtime practitioners in the museum and tech industries who share models, strategies and recommendations for creating dynamic organizations that can deal with, and master, change. Be inspired and plan some solid steps for moving your organization forward and engaging its community.


, Digital strategist, writer, independent consultant, Independent Consultant

, Executive Director, Association of Research Libraries


COFFEE with Summit Colleagues

03:00 PM2019-03-272019-03-27

Wednesday, March 27: 3:00 p.m. - 3:30 p.m.


Distinctive Positioning for the Future

03:30 PM2019-03-272019-03-27

Wednesday, March 27: 3:30 p.m. - 4:30 p.m.

This session looks at how libraries must, and can, distinguish themselves within their communities, campuses or corporations—and how they can partner with other groups yet retain their distinctiveness. We question where the learning commons ends, the library starts,, and where the museum ends and the library starts, and how they can collectively interact for their community’s benefit and their own organizational success. How does the magic happen? What is distinctive positioning? And does it matter?


, Professor of Practice, Distinguished Practitioner in Residence, Information School, University of Washington and Driving Force behind Dokk1, Aarhus, Denmark

, Senior Associate Dean & Deputy University Librarian, Libraries & Academic Innovation, The George Washington University

, Managing Partner, Dysart & Jones Associates


Next Step: Complete Framework

04:30 PM2019-03-272019-03-27

Wednesday, March 27: 4:30 p.m. - 5:15 p.m.

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