3:30 p.m. - 4:15 p.m.
Public computers are popular tools in a library’s inventory. One question deserving of inquiry is, “How can libraries help members find available computers with the snap of a finger and track the usage of the devices and applications effectively?” This session features the implementation of a commercial tool at the U.S. Naval Academy Library that displays computer availability in real time and generates statistics to help track usage of the computers and their applications. In the second presentation, hear about the evolution from Public Computer Center (PCC) to Tech Center at one public library. With this refurbishment, the library offers more open hours which assist patrons in creating job resumes and completing job applications; provides one-on-one assistance with personal computers, phones and tablets; and aids patrons in navigating social media sites. The tech center staff also holds classes on technology topics, including basic computer skills, social media usage, online testing, blogging, and more. The evolution started small, with a staff member and volunteers, but as the number of web tools and devices are developed, the need for the tech center is even stronger. Get tips and insights for growing your tech center!
