March 28-30 hyatt regency crystal city
arlington, va
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Tuesday, March 28, 2017

C103: Online Community Building: Create, Connect, Collaborate

1:15 p.m. - 2:00 p.m.
Merrilee Proffitt, Senior Manager, OCLC Research Library Partnership, OCLC
Helene Blowers, Community Program Manager, OCLC

Technology may provide the tools, but if your community building program isn’t aligned properly to your customers’ needs and your organization’s mission, you’ll encounter problems. Proffitt discusses the value of librarians involvement in Wikipedia, how their participation can lead to positive promotion and impact in the global community. Blowers, shares her insights and tips in building and creating online communities to successfully support learning, customer engagement, and information sharing.

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