Alexander Cohen received his MLS at Long Island University and has a B.S. from the University of Arizona. He has worked as a library planner for 15 years, augmenting his parents' (Aaron and Elaine Cohen’s) extensive research on library space planning and design. Before joining ACA, Alex was an IT consultant and program manager for 15 years. He has produced over 1000 library programs and designs, global technology solutions, IT integration and project management services. He can provide first-hand guidance on how to model the future based on adapting service responses. Details about Aaron Cohen Associates and their extensive experience are available on line at www.acohen.com