Jill Ellern has a BS in Library and Computer Science from West Virginia Wesleyan College and her master’s in Library Science from Louisiana State University. Jill is currently the systems librarian at Western Carolina University. In her 30 years at WCU, she has been responsible for all aspects of library automation activities including planning, consulting, budgeting, designing, developing, implementing, training, and problem-solving assistance in many hardware, software, and telecommunications areas. With the help of her assistant, they have completed many major automation projects including implementing an ILS system for the library’s consortium, campus-wide printing systems, a lending laptop service, installation and several upgrades of the Library's Electronic Classroom including converting it to a wirefree active learning classroom (ALC), and implementing a makerspace in the library. An active member of Innovative User's Group, she has presented many times at their annual conference, as well as for the local Carolina Innovative User's Group, UNCCause, and North Carolina Library Association on a variety of library IT topics. Jill has done extensive research into wireless technologies in library electronic classrooms, Facebook Likes in NC Libraries, authentication practices in the public area of academic libraries and Boyer's model of scholarship in librarianship. She has published in Library Hi Tech, Computers In Libraries Magazine, Information Technology and Libraries (ITAL), and NC Libraries Magazine.  She has recently expanded her library’s offerings in makerspace technologies to include virtual reality and vinyl cutting.