Krista Ford

Library & Information Services
Steptoe & Johnson PLLC

Picture of Krista Ford

Krista Ford is the Director of Knowledge Management & Information Services at Steptoe & Johnson PLLC.  She is a seasoned knowledge professional with 20 years of corporate, legal research, and library management experience specializing in research, analytics, competitive intelligence, knowledge management, process efficiencies, and asset management.

Currently, she is responsible for all aspects of the firm’s libraries, including but not limited to:  supporting the research needs of the firm’s practice groups and strategic planning initiatives; developing and implementing the firm’s knowledge management portal; competitive intelligence and market research; budgeting and library spend; piloting, implanting, and communicating new technologies to the firm; training and onboarding for legal/market research; and continuing education and development of staff. Prior to joining Steptoe, she served as the Manager of the Resource Center for Developmental Dimensions International and the Global Accounts Team for Ernst & Young.

She is a member of the American Association of Law Libraries, and currently sits on the Leadership Development Committee. She serves as Vice President/President at Large of the Western Pennsylvania Law Libray Association and is a member of SLA,  SCIP, and ILTA.

She has been awarded the STAR award for Project Management and is a frequent presenter at local and national conferences on knowledge management, research proficiencies, and process improvements.  She received her B.A. of Philosophy from Cleveland State University and her MLIS/MA of Philosophy from Kent State University.


Computers in Libraries Connect 2020