March 8-10 Hyatt Regency Crystal City
Arlington, VA

Tuesday, March 8, 2016

CT-T1: Managing Content: Citation Tools

11:00 a.m. - 11:15 a.m.
Greg Notess, Professor Emeritus of Librarianship, Montana State University

This cybertour takes citation tools and managers into the LibraryLabs for a stress test on how well they work with standard and unusual citations. Compare and contrast tools such as EndNote, Zotero, Mendeley, and Papers to our databases and citation helpers such as EasyBib, BibMe, and even Word. Discover innovative ways to help researchers, students, and writers be more productive in managing their content.

CT-T2: Learned From Our First Drupal 8 Site

11:30 a.m. - 11:45 a.m.
Brian Smith, Applications & Web Developer, Reaching Across Illinois Library System Trustee, Homer Township Public Library

The Reaching Across Illinois Library System decided to upgrade its simple website for the SHARE Illinois cooperative project to Drupal 8 when it was released in November. Hear about and see what we really like—and don’t like so much—about the latest version of the popular content management system.

CT-T3: Dashboard & Mining Operational Library Data

12:00 p.m. - 12:15 p.m.
Jill Konieczko, Director, Library Services Division, Zimmerman Associates, Inc. (ZAI) NASA Goddard Library

Making decisions in libraries in tight economic times is always a challenge, and we don’t always use all the data we have to inform those decisions. This experienced librarian shares tips on getting data analytics from your library data to help with making decisions.

CT-T4: Contracts, RFPs & Working With Suppliers

12:30 p.m. - 12:45 p.m.
David Lee King, Digital Services Director, Topeka & Shawnee County Public Library Publisher,

Have you ever had to write an RFP from scratch, work with vendors on a complex project, or even complain to a vendor about problems with their product? King shares the process his library goes through when choosing new technology and managing the project during installation. He also discusses effective ways to “get your voice heard” when something needs to change.

CT-T5: Open Web Searching Tips

1:00 p.m. - 1:15 p.m.
Robert Berkman, Business Outreach Librarian, University of Rochester (NY) Co-editor, The Information Advisor's Guide to Internet Research

Although most of us have come to accept Google’s Page Rank and its other page signal analyses as legitimate ways to rank results, today’s searchers are being manipulated in new and powerful ways. Among the most influential of these behind-the-scene forces are the SEO optimizers—hear the good and the bad about these as well as other influences that impact your search. Get strategies for taking back control of your open web searching.

CT-T6: Negotiating Successfully With Vendors

1:30 p.m. - 1:45 p.m.
Mike Gruenberg, Managing Partner, Gruenberg Consulting LLC Information Industry Executive and Author, "Buying and Selling Information: A Guide For Information Professionals and Sales people To Build Mutual Success"

According to Outsell, the information industry generates more than $700B in revenue to the vendors servicing the library community. Academic libraries spend $7 billion per year. $4 billion of this on acquisition of products and technology to serve users. Libraries deal with hundreds, even thousands, of unique vendors every year. And budgets are generally flat or constricting. Gruenberg examines the economic value components and motivations from the vendor side of the negotiation process and how those drivers impact negotiations with libraries. Be better prepared for your next negotiation.

CT-T7: Open Library Ebooks

2:00 p.m. - 2:15 p.m.
Jessamyn C West, Librarian & Technologist, Vermont Mutual Aid Society

Open Library lends ebooks worldwide for free. It’s an online project intended to create “one web page for every book ever published.” This cybertour explains how this project of the Internet Archive mostly works and sometimes doesn’t.

CT-T8: Crowdsourced Metadata

3:00 p.m. - 3:15 p.m.
Kenn Bicknell, Manager, Policy Research & Library Services, Los Angeles County Metropolitan Transportation Authority, USA

Get an overview of how libraries, archives, and museums in Europe and the United States are engaging users in content creation to supplement digital resources. Memory organizations are increasingly relying on both “passion” and “expertise” from public participation for description and access points for digitized assets. This talk compares public transcription projects to crowdsourced identification work for digital resources and reviews crowdsourced mapping endeavors. It provides tips for smaller collections or user groups to inspire local communities, build and strengthen a userbase, raise awareness, and create conversation.

CT-T9: Adapting to Changes in Content Accessibility

4:00 p.m. - 4:15 p.m.
Faye Kramer, Wolters Kluwer

Finding critical content is as important as ever these days, with the various formats and sheer volume, but it is definitely a challenge. Using customer research, Wolter Kluwer found out what clients wanted. Hear how that research informed Wolters Kluwer and drove product changes.

Wednesday, March 9, 2016

CT-W1: Turn Your Web Traffic Into Foot Traffic

11:00 a.m. - 11:15 a.m.
Trey Gordner, Founder/CEO, Koios

As library offerings go digital, members and nonmembers rely on the library website for information and access. How do we encourage these digital visitors to walk through our physical doors? Get some tips and tricks for applying strategies and metrics from digital advertising, including user engagement, conversion, and reach, to turn web traffic into foot traffic.

CT-W2: From Dewey to Hackers to Entrepreneurs

11:30 a.m. - 11:45 a.m.
Terence O'Neill, Entrepreneurship Librarian, Michigan State University

Makerspaces in academic libraries pull from a range of influences, including Design Thinking, Hackerspaces, entrepreneurially motivated TechShops, and a heavy dose of Papert’s constructionism. In their synthesis and expression of this range of influences, makerspaces contain multitudes of possibilities. Hear how academic library makerspaces have aligned themselves with various influences while creating new models, seeking to better define not only what is meant by the term makerspaces but also to provide more nuanced understanding of the shapes that makerspaces take.

CT-W3: Introducing 3D Printing

12:00 p.m. - 12:15 p.m.
Dominique Pierce, Systems Specialist, Gelman Library, George Washington University

Hear how the GWU Gelman Library started an on-demand 3D printing program with two Makerbot Replicator 2X’s and one MakerBot Digitizer. Get insights from GWU’s learning experiences and challenges associated with implementing the program, and tips on explaining how 3D printing works, dealing with printing requests, and Makerware (the software that powers our machines).

CT-W4: Incremental Experimentation = Runaway Success

12:30 p.m. - 12:45 p.m.
Brian Smith, Applications & Web Developer, Reaching Across Illinois Library System Trustee, Homer Township Public Library

The Reaching Across Illinois Library System’s Library Jobs Board began as a tentative, “easy to set up, so what the heck, let’s try it” addition to the RAILS website. If it didn’t take off, it’d be fairly painless to shut down. However, with very little development and maintenance required of RAILS staff, the Jobs Board quickly became the most visited area of the site by far. A look at the Jobs Board serves as a starting point for discussing key features of no-pain experiments.

CT-W5: Collaborative Learning With a MOOC

1:00 p.m. - 1:15 p.m.
Rebecca Hyman, Educational Programs and Outreach Librarian, North Carolina Government and Heritage Library

In order to teach a large audience the basics of genealogy research, a university and state library entered into a yearlong partnership to develop RootsMOOC, a massive open online course (MOOC) for beginning genealogy researchers. This IMLS grant-funded project enrolled more than 4,000 learners. Get tips for developing, marketing & managing an easy, free, high-quality genealogy instruction in a highly interactive and social learning environment. Gain insights about fostering lifelong learning through MOOCs with partners, external organizations and an online community of learners.

CT-W6: Students & Startups: Learning Partnerships

2:00 p.m. - 2:15 p.m.
Sandy Hirsh, Director and Professor, School of Information, San Jose State University

Hear how students partnered with an information industry startup and what each partner learned!

CT-W7: iPad Apps

2:30 p.m. - 2:45 p.m.
Teresa Maceira, Reference Librarian, Healey Library, University of Massachusetts Boston

In response to academic research being conducted on a mobile environment, our speaker developed a series of workshops focusing on iPad apps. With an iPad cart and 24 iPads the workshops immediately engaged the community to specialized program apps as sources and tools for academic research including note taking, file sharing, productivity, accessibility, writing, citing and collaboration. Get tips to use to engage your community.

CT-W8: Building a Social Media Dashboard

3:00 p.m. - 3:15 p.m.
Tracy Z Maleeff, Principal, Sherpa Intelligence LLC

This cybertour shares some tools and tips for keeping up with social media and using the results for other projects.

CT-W9: Digital Literacy for Staff & Customers

3:30 p.m. - 3:45 p.m.
Angel Truesdale, Adult Services Specialist, Charlotte Mecklenburg Library
Eric Hartman, Adult Services Librarian, Charlotte Mecklenburg Library

How do you keep the public knowledgeable on new devices and technology, let alone staff? Hear how one public library trained a combined staff of 485 at 21 branch locations with six devices that were purchased for each branch through public funds and a grant. From the library’s Digital Strategy guidelines, core competencies were developed which required all staff to become knowledgeable about these new devices and technologies. Additionally, staff were encouraged to learn how to use the new devices in their daily work routines and facilitate mobile technology classes to the public. Learn about the “Digital Point Person” role created to help facilitate learning and growth at each branch in an effort to spearhead this initiative and to encourage programming around the new devices.

Thursday, March 10, 2016

CT-R1: Fostering Collaboration in Research

10:00 a.m. - 10:15 a.m.
James King, Branch Chief and Information Architect, NIH Library, National Institutes of Health

Team science and globalization have dramatically changed research and research collaboration. Learn more about an effort to dynamically create researcher profiles (or CVs) using pulls from LDAP, PubMed, and other sources. These profiles are loaded into a networking tool based upon Harvard Profiles to foster collaboration across the entire Department of Health and Human Services.

CT-R2: A Year of Badges and Programs: Donny at the Library

10:30 a.m. - 10:45 a.m.
Felix Brandon Lloyd, Co-founder and Chief Dad, Zoobean

Hear about the intersection of offline programs and online interactions through the lens of Donny's experiences at the Montgomery County Public Libraries.

CT-R3: Branching Out: Libraries Growing STEMs

11:00 a.m. - 11:15 a.m.
Angela Brade, Chief Operating Officer, Howard County Library System
Michele Farrell, Senior Library Program Officer, Grants to States Program, Institute of Museum and Library Services (IMLS)

Come learn how IMLS National Leadership Grant Awardee, Howard County Library System, is incorporating research into the development of STEM programming for its library branches. With more than 325 STEM classes (e.g., 3D animation, nanotechnology, music/video production, game apps, cybersecurity, green energy, robotics, infectious diseases) completed, get an idea of the framework for project development and delivery. Farrell includes other examples of STEM programming, resources, and ideas.

CT-R4: Digital Comics & Maker Labs

11:30 a.m. - 11:45 a.m.
Curt Tagtmeier, Digital Collections Librarian, Highland Park Public Library, @holdenfinch11 (Twitter),

Tagtmeier discusses the recent surge in popularity of digital comics on the library scene. Companies such as Hoopla, iVerse, and Overdrive have helped to usher in a new era of ebooks for libraries with digital comics, but there are also self-published and crowd-funded projects that have pushed digital comics into a DIY type of phase. Hear about trends within the context of the library as being a place for users to act as both creators and collaborators (i.e., maker labs).

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