Preconference Workshops

Join us on Monday, March 11 before the main conference begins for our preconference workshop series that provides immersive training for librarians and information professionals. Choose among our full-day Searchers Academy workshop, or up to two half-day, in-depth workshops offering training from expert instructors that you can't get anywhere else. Workshops are part of the Gold Pass or may also be registered for separately at $299 each when you register by the early-bird deadline.

 

Monday, Mar 11

Workshops

Join us for our series of preconference workshops providing immersive training for librarians and information professionals. Choose among our full-day Searchers Academy, or up to two half-day, in-depth workshops offer training from expert instructors that you can’t get anywhere else. Workshops are part of the Gold Pass or may be registered for separately.

 

W1. WebSearch University Presents Searchers Academy: Search Dreams Coming True?

09:00 AM2024-03-112024-03-11

Monday, March 11: 9:00 a.m. - 4:00 p.m.

With AI and misinformation at the top of our minds this year, we are all being called upon to reset our assumptions on search techniques and approaches. From Google's frequent algorithm changes that affect our search results to new sources of both open source and fee-based information, as well as new expectations from clients and patrons, information professionals need to re-examine all their search practices. Info pros have a unique skill set that gives us the ability to own the search space. But equally important is the ability to challenge our assumptions about search and hone our search skills.

This practical, full-day workshop provides the latest tips, tricks, and techniques for unlocking the “black box” of search. Our search experts reveal what you need to know today to perform better and more effective searches, analyze search results to surface value, teach others good search practices, and remain on top of search innovations.

There's always something new to be learned from these leading-edge info pros. Whether you're a novice or expert searcher, you come away with a new understanding of innovations in search, new resources to share with colleagues, and more search tools for your professional toolkit. Our experts cover these topics:

What's New in Web Search: Learn about new developments in search engines, including searchbots, that affect how, why, and where to search to get the best results.

Savvy Search Strategies: Strategize your research to accommodate new technologies and techniques for increasing sense-making.

Resourcefully Yours: So many resources, so little time! We introduce a number of new, different, and changed resources to turbocharge your research.

SWOT for Search Professionals: Take a fresh look at where search professionals can make the biggest impact to most effectively leverage your expertise.

Speakers:

, Principal, Bates Information Services, Inc.

, Professor Emeritus of Librarianship, Montana State University

, Editor, Online Searcher

, Co-Founder, infoDOCKET & FullTextReports

 

W2. Library Systems & Strategies

09:00 AM2024-03-112024-03-11

Monday, March 11: 9:00 a.m. - 12:00 p.m.

This half-day workshop guides participants through the strategies related to retaining or replacing their core resource management systems and discovery services. Migrating to a new system represents a massive undertaking for a library as well as a substantial financial investment. The workshop discusses current issues and trends related to products and vendors, aligning the library's technology systems with its strategic priorities, setting reasonable expectations for the benefits of a new system. and the efforts involved in migration. It is guided by the scenarios and topics raised by workshop participants and focuses on what you need to know now.

Speaker:

, Independent Consultant, Library Technology Guides, USA and Author

 

W3. AI in the Library

09:00 AM2024-03-112024-03-11

Monday, March 11: 9:00 a.m. - 12:00 p.m.

While AI holds tremendous potential for libraries, it also comes with significant concerns and the potential for harm. We find ourselves sailing uncertain waters; there are few guardrails governing AI's use. Even as we acknowledge this truth, we must also note that library staff are already experimenting with the use of AI chatbots (most commonly ChatGPT), generative AI design tools (like Midjourney), and other variations of AI technology. In short, we have great potential, pitfalls, and a total lack of clarity. It is only through the thoughtful development of policy, procedure, and professionals that we can hope to articulate a vision for the ethical use of AI in our libraries. Join this conversation about new disruptive technology, take a deep breath, and get to work laying a foundation of policy guidelines and staff development to navigate the uncertain road ahead.

Speakers:

, Director of Strategic Innovation, Evolve Project

, Communications Consultant, SciSpace

 

W4. Tech for Stronger Communities

09:00 AM2024-03-112024-03-11

Monday, March 11: 9:00 a.m. - 12:00 p.m.

Solving community problems is imperative for sustainability, and libraries can definitely play a role in supporting many different types of initiatives. Explore with our speaker community problems such as affordable housing or access to healthy food, look at strategies to connect with unexpected community partners, and discover emerging tech to find what can truly help. Practice with a curated menu of options to customize library services that introduces job seekers, entrepreneurs, and community organizations to tech in a way that can truly make a difference.

Speaker:

, Technology Innovation Librarian, Nebraska Library Commission

 

W5. Tools for Library Managers

09:00 AM2024-03-112024-03-11

Monday, March 11: 9:00 a.m. - 12:00 p.m.

This workshop features five tools to improve your team’s dynamics and productivity.  Everyone wants to be a part of a great team that accomplishes its goals with collegiality and, yes, fun. Great teams don’t just happen. Great teams use tools and approaches that align their work toward the same goals, clarify how decisions are made, and establish ways to have important conversations that maximize productivity and communication while minimizing malice and conflict. Take these tools, with worksheets, back to work: RASCI, PROPER to Meet, Wise Counsel, After-Action Review, and Change Integration Matrix.

Speakers:

, Associate Chief Librarian, Engagement & Access, University of British Columbia - Okanagan

, Director, LLEAD Institute and Partner Emeritus, Dysart & Jones Associates

 

W6. Planning for Smart Library Spaces & Buildings

09:00 AM2024-03-112024-03-11

Monday, March 11: 9:00 a.m. - 12:00 p.m.

Do you have space issues in your library? Or challenges due to the recent pandemic? This workshop focuses on designing spaces for changing technologies and flexibility. How do we step up our digital transformation in uncertain times and keep our members safe? How do we incorporate new gadgets, apps, and technologies to engage our communities in new and exciting ways? Get some insights and ideas from our experienced librarian for planning successful future library experiences for your users.

Speaker:

, Associate University Librarian for Communications & Technology, University of Pittsburgh

 

W7. Data Analytics: Fundamentals for Information Professionals

09:00 AM2024-03-112024-03-11

Monday, March 11: 9:00 a.m. - 12:00 p.m.

In this workshop, you learn the basics to start your analytics journey. Using a free analytics platform, we’ll have hands on exercises exploring the fundamentals of analytics in information organizations and how to properly prepare and clean data for analysis. Once we’re familiar with the basics, we delve into the world of visualization to demonstrate findings and discoveries to make more effective cases for our advocacy efforts. Finally, we dabble in some machine learning techniques as a means for obtaining deeper understanding into patterns and trends that lie within the data we collect. Participants will need to provide their own laptop and engage in a bit of prework to prepare their machine for the workshop.

Speaker:

, Program Coordinator, Information Science and Data Analytics, San Jose State University

 

W8. Elevating Customer Experience & Service: Strategies & Engagement

09:00 AM2024-03-112024-03-11

Monday, March 11: 9:00 a.m. - 12:00 p.m.

Building exceptional library experiences is critical for contented customers who are the key driver for the success of every library. Equipping every team member with the essential tools, skills, and resources is imperative to ensure that each library user enjoys an exceptional, personalized experience during every interaction. From our experienced practitioner, get customer service insights, practical advice, and useful tools to create consistently positive customer interactions and defuse potentially challenging customer situations. Learn about effective strategies and tips for creating positive experiences with customers, coworkers, and constituents.

Speaker:

, Principal, Coleman & Associates and Host, T Is for Training

 

W9. KM for Libraries

09:00 AM2024-03-112024-03-11

Monday, March 11: 9:00 a.m. - 12:00 p.m.

This knowledge management (KM) workshop is designed for librarians who want to take a more active role in KM projects within their organizations and libraries. It looks at the range of KM projects being undertaken in all types of organizations, discusses making the business case for KM projects with a defined scope and understanding of the driving forces, delves into KM processes and techniques, looks at connecting and engaging communities in KM projects, and more. This workshop features collaborative and group work, practical exercises, and an extensive resource list for further reading and relevant case studies.

Speaker:

, President, Barbie E. Keiser, Inc. and NOVA Community College

 

W10. Community Journalism: Issues & Opportunities for Libraries

09:00 AM2024-03-112024-03-11

Monday, March 11: 9:00 a.m. - 12:00 p.m.

This half day workshop focuses on libraries, news deserts, and keeping communities informed. As news deserts—where communities lack access to credible and comprehensive news and information—become an increasingly widespread problem, can libraries help fill the void? Given their role in supporting an informed and engaged community, this workshop explores ways in which libraries are filling—or can fill—some of the information needs as newspapers continue to decline. Get highlights and real-world examples from Clegg's new book (co-authored with Dan Kennedy, Professor, School of Journalism, Northeastern University), titled What Works in Community News, and research looking at nine different regions in the U.S. and the independent news organizations that are serving them. Learn tips on how these operations found seed money and support, how they hired staff, forged their missions, and navigated challenges, from the pandemic to police intimidation, to stand as the last bastion of collective truth—and keep local news in local hands.

Speaker:

, Co-Founder, Brookline.News, formerly with The Boston Globe and Author, What Works in Community News

 

W11. Tech Trends for 2024+

01:00 PM2024-03-112024-03-11

Monday, March 11: 1:00 p.m. - 4:00 p.m.

Technology has changed the face of libraries and is continuing to change how we work and how we deliver services to customers. In fact, the past few years have pushed us, or, in some cases, made us scramble, to discover and experiment with new technologies and tools, to train our staff and community, and to look for new ways of doing our core activities. This workshop introduces emerging technology trends and shows how those trends are reshaping library services. Examples show how to incorporate these evolving trends into libraries. Attendees ID what trends to look for, find out the difference between a technology trend and a fad, learn how to adapt what others are doing within their communities, and get ideas on how their library can respond to technology as it emerges.

Speaker:

, Digital Services Director, Topeka & Shawnee County Public Library and Publisher, davidleeking.com

 

W12. AI & 3D Sandbox: Experiment, Learn, & Enjoy!

01:00 PM2024-03-112024-03-11

Monday, March 11: 1:00 p.m. - 4:00 p.m.

This interactive and hands-on workshop allows you to play and experiment with new tools which will spark ideas for the future of your library and community activities. It focuses on OpenAI’s API and how to get started building personalities in AI. It explores various tools to create AI images, videos, and more. Filled with tips, it will definitely be fun!

Speakers:

, Librarian | Assistant Professor, Innovation Lab | Learning Resources, St. Petersburg College

, Director of Strategic Innovation, Evolve Project

, Communications Consultant, SciSpace

 

W13. Tools for Sparking Community Imagination & Innovation

01:00 PM2024-03-112024-03-11

Monday, March 11: 1:00 p.m. - 4:00 p.m.

Get hands-on tools to use in your everyday work with staff and your community. These tools will provide new ways and learning opportunities for your community, growing skills to work actively with projects that impact the local, as well as global, goals. Learn how to inspire your community, engage them, and showcase good examples to a broader audience.  Holmquist shares best practices from around the world, illustrates creative group learning techniques and activities, provides tips to use with your community, and generates ideas for libraries using design thinking. Filled with practical tools and techniques for learning by sharing as well as supporting community learning, this workshop is sure to spark your imagination and provide tools for community innovation.

Speaker:

, Global Librarian - Library & Leadership Consultant, Holmquist Consult

 

W14. Scenario Planning for the Future

01:00 PM2024-03-112024-03-11

Monday, March 11: 1:00 p.m. - 4:00 p.m.

Scenario planning builds stories about the future that can be used to inform strategy, drive innovation, or create thought leadership. The process involves understanding the uncertainties related to a focal question, such as, “What will libraries look like in 2030?” The process then explores a range of ways that question might play out under different social, technological, economic, environmental, and political circumstances. The scenario narratives help organizations challenge assumptions, identify emergent opportunities, avoid surprises, anticipate change, and create an early-warning system to monitor the uncertainties as they evolve. Join our experienced futurist who has studied and worked with libraries for many years as he shares tips, techniques, and more for planning a vibrant and successful future for your library.

Speaker:

, Founder & Principal Analyst, Serious Insights and Instructor, University of Washington

 

W15. Cybersecurity: Privacy, Protection, & Implications of AI

01:00 PM2024-03-112024-03-11

Monday, March 11: 1:00 p.m. - 4:00 p.m.

Protecting privacy and security while leveraging technology to accomplish positive change is becoming a serious challenge for individuals, communities, and businesses. This workshop, led by expert leaders and practitioners, covers personal and organizational privacy as well as top security issues for libraries and their communities, especially the implications of AI. If you don’t have a security plan in place, are unsure of where to even start to make sure your library is secure, or have an existing plan in place but want to cross your T’s and dot your I’s, come to this interactive workshop.

Speakers:

, Program Coordinator, Information Science and Data Analytics, San Jose State University

, Co-Founder, infoDOCKET & FullTextReports

, Director of Strategic Innovation, Evolve Project

 

W16. Change: Ain't Easy, But Worth It

01:00 PM2024-03-112024-03-11

Monday, March 11: 1:00 p.m. - 4:00 p.m.

Change in any organization is a challenge. You have to balance the triumphs and restraints of institutional memory, the ever-evolving temperature of staff, customer needs, local government, and industry trends, all while creating and planning for the future. This workshop illustrates how front-line staff are the true leaders of change, provides tips and techniques to lead positive change from all levels of the library, discusses how to overcome common barriers to change, and focuses on skills to create an atmosphere that fosters successful personal and institutional change.

Speaker:

, Principal, Coleman & Associates and Host, T Is for Training

 

W17. Selecting & Implementing Library Tech: How-To for Practical & Sustainable Success

01:00 PM2024-03-112024-03-11

Monday, March 11: 1:00 p.m. - 4:00 p.m.

New technology and services are fundamental to libraries today, but which technologies and/or services make sense to implement and which make sense to avoid? Based on our presenter's recent book and building from a framework drawn in the overlap of design thinking with best practices of emerging technology and library practice, this workshop introduces simple but powerful tools that can help the practitioner navigate the rapidly changing tech landscape. Using real-word examples of success and failure from across academic, public, and special library types, participants learn methods they can employ to more successfully and sustainably select and implement technology, innovating practices and services while ensuring alignment with strategic priorities.

Speaker:

, Dean of Albertsons Library, Boise State University and Emeritus Professor, University of Nevada, Reno & Author, Selecting & Implementing Technologies in Libraries

 

W18. Health & Wellness for Libraries & Their Communities: Issues & Challenges

01:00 PM2024-03-112024-03-11

Monday, March 11: 1:00 p.m. - 4:00 p.m.

Hospital libraries have been supplying their communities with services for many years, but things are definitely changing with AI, the speed of research and change, and more. Public libraries have been working on community strategies to keep their members healthy and forming partnerships to do so. Academic libraries need to consider not only the wellness of their staff but that of their campuses too. Join this interactive discussion workshop for ideas and inspiration to move your library and information service to the next level with respect to health and wellness.

Speakers:

, Manager, Learning Resource Collaboratory, Michener Institute

, Systems Librarian, University of North Texas Health Science Center's Lewis Library

, Chief, Information Resources and Services Branch, National Institutes of Health Library

, Digital Archives Assistant, American Dental Association

 

W19. AI Beyond ChatGPT: Tools for Libraries

01:00 PM2024-03-112024-03-11

Monday, March 11: 1:00 p.m. - 4:00 p.m.

The unprecedented uptake of ChatGPT has overshadowed the inclusion of AI in tools being employed by libraries and researchers each day. AI will soon impact every aspect of library work as well as the lifecycles of research and publication. This workshop addresses how AI tools can be adopted, from collection development and readers’ advisories, to online tutorials and social media posts. Incorporating AI into the work of libraries includes ways to encourage (and caution) others on how they might use AI in teaching and scholarly output. Participants are encouraged to bring their own devices: smartphones, pads, and laptops. Teams will assess an array of AI tools, comparing and contrasting several for each purpose/library activity, and identify “the best” in each category.

Speaker:

, President, Barbie E. Keiser, Inc. and NOVA Community College

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